What you will do
System Administration & Configuration: Configure ERP solutions, maintain ERP modules and functionality to meet business needs.
Functional Expertise: Act as the primary SME for specific ERP modules (e.g., SAP, Oracle, JDE etc.), CRM tools (SFDC), translating operational requirements into system requirements.
Process Optimization: Analyze "As-Is" processes, design "To-Be" solutions, and lead business process mapping to ensure system alignment with standardized operational needs and drive continuous improvement activities.
Requirement Documentation: Develop Business Requirements Documents (BRDs), SOPs, workflows, process documents and Functional Requirements Documents (FRDs).
Support & Training: Triage system issues, perform root cause analysis, and create training documentation for end-users.
Reporting & Data Analytics: Develop reports and dashboards to provide actionable insights to leadership.
Collaboration: Work with functional departments (Pricing teams, Order management) and streamline processes across teams.
Industry Knowledge: Strong understanding of business processes like pricing, revenue management, supply chain, manufacturing, or finance.
Automation: Establish scalable, efficient, user-centric, and automated processes for large scale data analyses to support business processes and decision-making.
Pricing Insights & Perspectives: Develop research and analysis on various dimensions of pricing system admin strategy, which will be used to create a series of connected narratives and principles to engage a broad set of internal and external audiences.
Problem Solving & Decision Support: Support cross-functional teams across the company to resolve complex issues that typically require verbal, written, and visual communication with proposed recommendations presented to leadership in a simple, logical, and succinct manner.
What we look for
Bachelor’s degree in Economics, Finance, Mathematics, Statistics, Data Science, Engineering, or other quantitative related fields
Minimum of six years relevant experience working in a pricing role
Experience using ERP tools (SAP, JDE etc.), Excel, SAS, SQL, Power BI or Tableau, report writing tools, and business process mapping software (e.g., Visio)
Ability to synthesize data, research, and analyses into simple, concise, accessible, and actionable insights.
Strong critical thinking, problem solving, and analytical skills
Strong verbal, written, project management and presentation communication skills
Strong interpersonal and influencing skills
Experience interfacing and collaborating with peers, management, and other departments
Desired Qualifications
Masters in Economics, Finance, Mathematics, Statistics, Data Science, Engineering, or other quantitative related fields
Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence, or promotion
