Monitor key performance indicators for NPI quality performance and recommend actions to improve results.
Support validation of manufacturing processes and help ensure readiness for product launch.
Participate in product audits, risk assessments, and other quality reviews as part of the NPI process.
Document quality activities, findings, and corrective actions clearly and accurately.
How you will do it
Own quality outcomes with accountability, safety, and integrity by following established controls, documenting decisions clearly, and escalating issues early.
Stay close to the work and focus on what matters by working directly with engineering and manufacturing teams to remove barriers and protect customer requirements.
Improve every day through continuous improvement, candor, and problem-solving by using data, feedback, and structured analysis to strengthen processes and reduce repeat issues.
Win as one team by building trust across functions, listening to different perspectives, and aligning actions to the same launch goals.
Use practical, fact-based communication to keep stakeholders informed on risks, priorities, and next steps throughout the NPI cycle.
What are we looking for?
Bachelor’s degree in Engineering, Quality Management, or a related field.
2-5 years of experience in quality assurance, preferably in a manufacturing or industrial environment.
Proven knowledge of quality engineering tools and methods such as FMEA, SPC, and MSA.
Strong problem-solving skills with excellent attention to detail.
Ability to work effectively with cross-functional teams in a fast-paced technical environment.
Ability to analyze quality data, identify trends, and support corrective action follow-up.
Clear written and verbal communication skills.
Nice to Have
Experience with New Product Introduction (NPI) processes.
Certification in Six Sigma or Lean methodologies.
Familiarity with global quality standards and regulatory compliance.
Experience supporting product and process validation, audits, or risk assessments.
What do we offer?
Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.
