Monitor transportation performance and benchmark freight rates across logistics providers to support cost optimization initiatives.
Identify and implement improvements to local logistics processes and transportation solutions.
Support continuous improvement initiatives aimed at enhancing service levels, efficiency, and supply chain performance.
How You Will Do It
Build strong working relationships with freight carriers, suppliers, customers, and internal teams.
Proactively manage shipment exceptions, delays, and transportation challenges to minimize business impact.
Ensure accurate and timely preparation of shipping documentation and records.
Maintain a high level of attention to detail when managing compliance, customs, and transportation requirements.
Analyze logistics performance and identify opportunities for operational improvements and cost savings.
Prioritize multiple shipments and competing deadlines while maintaining service quality.
Collaborate effectively across functions including customer service, procurement, warehouse operations, and trade compliance teams.
What We Look For
Required
Experience in freight forwarding, transportation, logistics, shipping, or international trade operations.
Solid understanding of import and export processes, including shipping documentation, goods flow, and information flow.
Knowledge of transportation and logistics principles.
Familiarity with international shipping regulations and trade compliance requirements.
Strong customer service and stakeholder management skills.
Proficiency in Microsoft Office, including Excel, Outlook, Word, and PowerPoint.
Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.
A proactive, results-oriented approach with excellent problem-solving abilities.
Ability to work both independently and as part of a collaborative team.
Strong written and verbal communication skills in English.
Preferred
Experience within a freight forwarding, manufacturing, industrial, or supply chain environment.
Air freight experience.
Knowledge of customs procedures and international trade regulations.
Experience working with ERP systems, particularly Oracle.
Exposure to freight cost analysis, carrier performance management, or transportation optimization initiatives.
Understanding of spare parts logistics or aftermarket supply chain operations.
Why Join Johnson Controls?
At Johnson Controls, you'll become part of a global organization with a strong commitment to innovation, operational excellence, and customer success.
You'll benefit from
Exposure to global supply chain and logistics operations.
Opportunities to collaborate with international teams and stakeholders.
A role with end-to-end ownership and visible business impact.
Continuous learning and professional development opportunities.
A collaborative and inclusive work environment that values new ideas and continuous improvement.
The chance to contribute directly to improving customer experience and supply chain performance worldwide.
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