Identify quality operational gaps and execute improvement strategies.
Develop quality control procedures and support inspection of incoming shipments.
Maintain corrective action systems for internal and external suppliers, including root cause analysis and 8D problem solving.
Respond to quality notification alerts and coordinate containment, rework, and physical disposition of non-conforming product.
Participate in Kaizen events and continuous-improvement activities.
How you will do it
Take ownership of quality outcomes by responding quickly to issues, documenting actions clearly, and following through until containment and corrective actions are complete.
Stay close to the work and the customer by listening to plant, supplier, and customer feedback and turning it into practical actions that remove obstacles and protect delivery.
Use fact-based problem solving and continuous improvement to drive root cause analysis, 8D discipline, Kaizen actions, and measurable follow-up.
Win as one team by building trust across customer, plant, engineering, and supply chain partners and keeping communication open and respectful.
What are we looking for
Bachelor's degree in Engineering or a related discipline, or an equivalent combination of education and experience.
Experience working in quality, manufacturing, supplier quality, or a related technical environment.
Working knowledge of CAPA, root cause analysis, 8D, and quality alert processes.
Ability to communicate effectively with customers, plant leadership, engineering, and suppliers.
Strong analytical, documentation, and problem-solving skills.
Ability to prioritize issues, manage follow-up, and drive actions to closure in a fast-paced environment.
Nice to Have
Experience with Kaizen events, supplier corrective action systems, or quality improvement initiatives.
Exposure to incoming inspection, non-conforming product disposition, or plant quality audits.
Experience supporting warranty-related or cost-of-poor-quality reduction activities.
What do we offer?
Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non-discrimination.
