Build trusted relationships with new and existing customers to help strengthen the maintenance base and support business growth.
Complete other duties as assigned by your superior or management.
How you will do it
Own outcomes with accountability, safety, and integrity by completing work responsibly, following safe systems of work, and standing behind the quality of your service.
Stay close to the customer and the site by understanding plant conditions, responding quickly to priorities, and removing obstacles that affect service delivery.
Improve every day through practical problem-solving and candid communication, using root-cause thinking to reduce repeat faults and improve system reliability.
Win as one team by collaborating openly with colleagues, subcontractors, and customer contacts, while respecting different perspectives and shared expertise.
Document clearly and follow through so reports, audit findings, and recommendations are timely, accurate, and useful to the customer.
Plan and execute work with disciplined safety controls, especially during commissioning, troubleshooting, and work in high-risk industrial or offshore environments.
What we look for
Strong knowledge of industrial and process refrigeration products and systems.
Hands-on experience with screw, centrifugal, and reciprocating compressors.
Working knowledge of PLC and microprocessor controls.
Understanding of ASHRAE standards.
Solid knowledge of refrigerants and safe handling practices.
Good understanding of health and safety requirements in industrial field service environments.
Proficiency with MS Office, including Excel, Word, and PowerPoint, as well as email.
Experience preparing clear technical reports and communicating findings to customers and internal stakeholders.
Nice to Have
Experience with commissioning, start-up, optimization, and performance testing of industrial refrigeration systems.
Exposure to ammonia, CO2, hydrocarbon gases, or other industrial refrigerants.
Experience training customer operations or maintenance teams.
Experience working in offshore or multi-site service environments.
