How you will do it
Account Management-Build and maintain strong relationships with architects, engineers, end‑users, and other fire‑protection stakeholders. Serve as a knowledgeable resource on fire suppression systems, industry standards, and application considerations.
Strategic Planning-Develop account strategies that support project needs, compliance requirements, and long‑term system performance objectives. Align plans with customer priorities such as safety, code compliance, reliability, and operational continuity.
Opportunity Identification- Identify upcoming projects, system upgrades, and design opportunities where fire suppression expertise can support stakeholder decision‑making. Provide guidance on appropriate suppression technologies based on risk profile and application.
Customer Engagement- Ensure consistent, proactive communication with customers throughout project lifecycles. Provide technical support, documentation, and system insights to help customers meet code requirements and operational goals.
Technical & Contract Coordination- Support discussions related to system specifications, scope clarification, and project documentation. Collaborate with internal teams to ensure technical accuracy and alignment with industry standards.
Market & Code Awareness Stay current on fire codes, regulatory changes, industry trends, and emerging suppression technologies. Share insights with internal stakeholders to support continuous improvement of products, services, and technical programs.
Collaboration- Work cross‑functionally with engineering, operations, product management, and field teams to support successful project outcomes. Provide field feedback to improve system design, documentation, and customer support processes.
Reporting & Project Tracking- Maintain accurate records of project activity, customer interactions, and future opportunities. Provide clear updates on workload, project status, and account priorities to leadership.
What we look for
Bachelor’s degree in Engineering, Business, Marketing, or a related work experience
5+ years of experience in strategic account management, enterprise sales, or business development
Experience working in Fire Suppression Industry is strongly preferred
Strong understanding of sales methodologies and account planning
Demonstrated success in managing and expanding strategic accounts
Exceptional negotiation, communication, and presentation skills
Ability to travel 50%-75%
Preferred Skills
