Manage cluster-level operational budgets and ensure financial targets are achieved.
Monitor expenses, optimize operational costs, and improve cost efficiencies.
Review billing, invoicing, forecasting, and financial reporting activities.
Support annual budgeting and financial planning processes.
Vendor Management
Manage vendor performance across engineering, soft services, security, landscaping, pest control, and specialized services.
Ensure vendors comply with contractual obligations, SLAs, safety standards, and statutory requirements.
Conduct periodic vendor performance reviews and support contract renewals and negotiations.
Drive service quality improvements through effective vendor governance.
Client Relationship Management
Serve as the primary point of contact for key client stakeholders across the cluster.
Build and maintain strong client relationships through proactive engagement and service responsiveness.
Conduct regular governance meetings, business reviews, and escalation management discussions.
Ensure high levels of client satisfaction and support account growth opportunities.
Team Leadership & People Management
Lead and mentor site managers and operational teams across the cluster.
Ensure proper staffing, training, succession planning, and performance management.
Foster a culture of accountability, collaboration, and customer service excellence.
Compliance & Risk Management
Ensure compliance with statutory regulations, safety requirements, and organizational policies.
Drive EHS initiatives and risk mitigation programs across all managed sites.
Support audits, inspections, and incident management processes.
Qualifications
Bachelor’s Degree in Engineering, Facilities Management, Business Administration, or related discipline.
Certifications in Facilities Management or Project Management are preferred.
Experience
12–18 years of experience in facilities management or property operations.
Proven experience managing multi-site and multi-city operations.
Strong exposure to corporate real estate, commercial facilities, industrial, or mixed-use portfolios.
Experience in client-facing leadership roles preferred.
Technical & Functional Skills
Strong understanding of integrated facilities management operations.
Expertise in KPI management, operational reporting, and governance reviews.
Financial acumen with experience in budgeting and cost management.
Vendor management and contract administration experience.
Strong operational planning and problem-solving capabilities.
Behavioral Competencies
Strong leadership and stakeholder management skills.
Excellent communication and presentation abilities.
Strategic thinking with operational execution focus.
Ability to manage multiple priorities across geographically dispersed teams.
Location
On-site –Bengaluru, KA
Scheduled Weekly Hours
48
Job Tags
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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