Order Grab Food during shift, file e-receipts, create Delivery Completion Receipts, and prepare documents for monthly cut-off
Submit scanned copies of amenities, parking documents, and housekeeping photos to GWS Admin
Process store merchandise requests and manage distribution
Attend to associate concerns, requests, and inquiries during shift
Print signage, forms, and other materials as requested
Create and laminate car passes, motorcycle passes, and parking credentials
Update photocopy tracker and print cost charging records
Process lamination requests and maintain cost charging tracker
Follow up on unclaimed car passes and motorcycle passes
Coordinate with team members during shift handovers
Answer incoming calls, emails, and walk-up requests
Required Qualifications
Senior High School diploma or equivalent; Associate's degree is a plus
1-2 years of customer service, reception, helpdesk, or administrative support experience
Willingness to work on rotating shifts including nights, weekends, and holidays
Strong attention to detail for processing documentation and maintaining records
Computer proficiency including Microsoft Office, email, and ability to learn apps (Grab, WExpress)
Good verbal and written communication skills
Organizational skills to manage multiple tasks during shifts
Ability to work independently and in teams
Physical ability to stand for extended periods and handle inventory
Flexible attitude and willingness to adjust to changing priorities
Basic understanding of document processing and record-keeping
Preferred Qualifications
Experience in facilities management, property management, or BPO helpdesk with shifting schedules
Familiarity with permit processing or visitor access management
Experience with CMMS, work order platforms, or asset tracking systems
Knowledge of delivery apps (Grab Food, Grab Mart, WExpress)
Bilingual capabilities
Experience handling vouchers or merchandise with accountability
Basic understanding of building operations or parking management
Customer service certification
Experience with document scanning and electronic filing
Location
On-site –Muntinlupa, Philippines
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
