Invoice and Financial Validation
Match, track, and validate invoices against the corresponding work order to confirm accuracy and completeness
Identify discrepancies between invoiced amounts and work order details, and route for resolution as needed
Maintain accurate records of invoice status to support financial reconciliation processes
Exceptions and Escalations Management
Log exceptions and escalations as they arise, ensuring accurate and timely record-keeping
Route escalated items to the appropriate internal team or stakeholder for resolution
Follow up on logged exceptions to confirm closure and prevent recurrence
Business Reporting
Produce routine business reports on work order status, aged items, invoice matching, and exceptions
Create clear, concise, and visually appealing reports and dashboards for internal and external stakeholders
Translate operational data into easy-to-understand insights for stakeholders, including account directors, champions, facility managers, and regional stakeholders
Presentation and Communication
Present findings and routine reporting outcomes to both technical and non-technical audiences, including account/regional directors, account champions, facility managers, and internal and external stakeholders
Support data literacy within the team by clearly communicating processes and reporting outputs
Compliance
Administer and maintain all service requests within the KPIs.
Make sure quotations, proposals, purchase orders and invoices follow applicable client and JLL procurement, approval and documentation requirements.
Experience and Qualifications
1+ year of experience in facilities coordination, work order management, or a related operational/data support role, with a proven track record of delivering accurate, timely outcomes
Medium to expert-level proficiency in MS Excel; Power BI experience is good to have but not required
Strong attention to detail, particularly in matching, validating, and reconciling data across systems
Excellent communication and organizational skills, with the ability to convey operational information clearly to diverse audiences
Strong problem-solving skills, with the ability to identify root causes of work order or invoice discrepancies
Ability to work independently and collaboratively in a fast-paced environment, managing multiple routine cycles simultaneously
Location
On-site –Taguig, Philippines
Job Tags
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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