With nearly 11 million square feet of workspace across Asia, there is plenty of room to grow! Operating as part of the specialised client account team, you’ll experience a unique, vibrant culture that blends the best thinking and ways of working from both JLL and our client.
In this role, you will be the welcoming heartbeat of the workspace. You’ll blend high-end hospitality with seamless operational support, creating an exceptional first impression for every visitor, client, and team member while keeping our client's office running like clockwork.
Key Responsibilities include
Be the Face of the Workplace: Deliver a world-class, hospitality-driven greeting experience for all visitors, clients, and employees at the Sydney office, exceeding expectations at every touchpoint.
Master Daily Operations: Proactively manage reception workflows, including shared inbox management, operational requests, parking allocation, locker assignments, event support, and meeting room booking management.
Power Facilities Support: Triage incoming operational requests via ticketing systems and partner closely with the Facilities Manager and broader facilities team on projects, process rollouts, and reporting.
Keep Administration Thriving: Oversee lost property, the luggage room, stationery orders, and access badge management, while maintaining strong working relationships with key stakeholders and security teams.
Elevate Client Experience: Create a welcoming, professional environment for all clients, vendors, and guests, collaborating on the logistics and execution of successful client and internal events.
Sound like you? This is what we’re looking for
Exceptional Communication: Clear, confident, and professional verbal and written communication skills, with a natural ability to connect with people at all levels of an organisation.
Detail-Oriented & Resourceful: A proactive problem-solver with a keen eye for quality, capable of working independently and staying calm under pressure.
Team Player: Highly collaborative, energetic, and eager to pitch in wherever needed to support the broader workplace team and adhere to company guidelines.
Tech-Savvy: Comfortable navigating digital ticketing systems, workplace tracking tools, and modern productivity software—including Google Workspace (Calendar, Docs, Sheets, etc.) and Microsoft programmes.
2+ years of experience in reception, high-end administration, hospitality, or corporate facilities support.
Demonstrated range of relevant experience in a client-facing role.
Benefits
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us
As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Apply today, quoting job reference number REQ542078
Location
On-site –Sydney, NSW
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
