Set up meeting rooms and event spaces according to client requirements (e.g., furniture arrangement, water, tea, coffee, breakfast, and lunch servicing), coordinate small events and snack activations, and conduct prompt post-event cleanup with janitorial support.
Facilitate food deliveries, escort suppliers, and support catering services with a customer-focused, hospitality mindset.
Manage event-related logistics, storage, deliveries, and process ad hoc tasks as assigned.
Install and remove notices and posters across facilities, including notice boards and restrooms.
Provide comprehensive support to clients, upsell facilities, and inform the Facilities Manager of service gaps.
Maintain thorough familiarity with Standard Operating Procedures (SOPs) and ensure proper handovers for duty coverage.
Assist with health and safety regulations, food health compliance, bell tests, routines, and act as Fire Marshall (Optional).
Collaborate effectively with team members to deliver high standards of service.
Provide operational cover at alternative nearby sites (within 4 minutes walking distance) as needed.
Skills Required
Highly organized and excellent time management
A high level of attention to detail
Ability to work on own initiative
Customer service experience
Must be able to frequently lift, carry, and manoeuvre furniture and heavy objects weighing up to 50 lbs.
Working Hours
Monday - Friday - 9:00am to 6:00pm
Reporting Structure
Reports to: Porters Supervisor
Location
On-site –London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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