Create, manage, and troubleshoot job schedules, calendars, and dependencies within Control-M, ensuring the reliability of business-critical processing.
Administer GoAnywhere MFT by setting up new file transfers, managing trading partner configurations, and troubleshooting transfer failures.
Provide user assistance and resolve Solix-related issues to ensure compliance and operational continuity.
Manage user access, permissions, and security configurations in accordance with governance policies for platforms like Snowflake and Collibra.
Execute and monitor data archiving and retrieval jobs using Solix, ensuring compliance with data retention policies.
Support data modeling activities by managing Erwin licenses, assisting with model versioning, and publishing to the repository.
Develop and maintain automation scripts using Python and shell to streamline routine administrative tasks, such as log analysis and health checks.
Interface with software vendors to open support cases, troubleshoot technical issues, and apply recommended software patches.
Provide clear and timely communication to direct managers and team leads regarding task progress, project statuses, and system incidents.
Apply interpersonal skills to maintain effective working relationships with internal technical teams and external vendor support contacts.
Track and resolve user-reported incidents, service requests, and enhancement recommendations through ticketing and support channels.
Assist in platform testing and change management activities, including validation, documentation, and post-deployment support for configuration changes and releases.
Schedule and coordinate maintenance windows and upgrades with project and vendor teams to minimize downtime and disruption to business operations.
Conduct routine health checks, monitoring activities, and system validations to ensure ongoing stability and early detection of potential issues.
Sounds like you? To apply you need to be
Experience & Education
At least 6 years working experience of which 3 years working experience on M365.
Having a Bachelors/Master’s degree in Computer Science/Information Systems from a reputed University
Strong computer science fundamentals.
Technical Skills & Competencies
Strong proficiency in scripting with Python and shell for automating administrative, operational, and monitoring tasks across enterprise platforms.·
Solid hands-on server administration skills, including OS-level troubleshooting, patching, monitoring, and maintenance windows for business-critical platforms.·
Proven experience handling incident and service tickets end-to-end — triage, troubleshooting, resolution, and clear status communication to managers and stakeholders.·
Familiarity with data governance platforms like Collibra, including user support, metadata ingestion, and managing data assets.·
Working knowledge of MFT tools like GoAnywhere for managing secure file transfers.·
Experience supporting data modeling environments using tools such as Erwin Data Modeler.·
Proficiency in scripting with Python and shell for automating administrative and operational tasks.·
A collaborative team player with strong analytical and problem-solving skills and a commitment to continuous learning.·
Good experience in enabling integration of solutions using REST/Graph API.
Independent contributor, self-learner and with strong motivation.· Teamwork:
o Must have experience in working in 24x7 onshore/offshore team environment
o Ability work independently and as part of team
Strong written and verbal communication skills (English)·
Strong analytical and problem-solving skills·
Ability to present technical information in a way that non-technical staff will understand·
Exceptional debugging skills and strong experience with performance tuning.
What we can do for you
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in a fully entrepreneurial and inclusive work environment. If you harbour passion for learning and adapting new technologies, JLL will continuously provide you with platforms to enrich your technical domains. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. It’s no surprise that JLL has been recognized by the Ethisphere Institute as one of the 2019 World’s Most Ethical Companies for the 12th consecutive year. Apply today!
Location
On-site –Bengaluru, KA
Scheduled Weekly Hours
40
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
