Coordinate the repair with the FM team and/or local contractor.
Multi-skilled technicians have technical knowledge, experience, maturity of the site maintenance deliverables and can produce/handwrite shop drawings.
Regular sites walk through inspection, documentation of faults found, reporting of faults, recommendation to rectify faults, rectification, updating of status until closure of fault.
Service Delivery
Coordinate with FM team and/or local contractor if can't be repaired locally by the handyman / MST.
Coordinates with Facilities Manager, fellow MSTs, coordinators, HK personnel, landlord personnel and vendors to ensure that all tasks will run according to plan.
Conduct daily walkthroughs to ensure a world-class working environment.
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained and the provision of a safe workplace.
Provide information and directions to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
Provide events support, meeting and conference facilities as required.
Other duties that may include but are not limited to equipment maintenance, landlord relations and management of building access passes.
Client Relationship Management
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators.
Deliver an exceptional quality of service, as reflected by client feedback.
Coordinate site operations in accordance with all agreed policies, procedures and contract scope.
Location
On-site –Pasay, Philippines
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
