Support the preparation of reports and analytical materials.
Help Desk Operations
Manage on-site communications, including the preparation and distribution of all notices, with a focus on strengthening coordination across locations and improving facilities service delivery.
Manage the replenishment of pantry supplies and stationery.
Support requests related to key loans and air conditioning.
Create signage.
Anticipate facilities issues and report preventive actions taken to the Facility Manager.
Manage locker assignments, releases, and related locker administration.
Manage seating allocations and workspace assignments.
Perform other ad hoc duties as assigned from time to time according to business requirements.
Issue and collect security badges and submit access-right requests.
Create and manage business card accounts.
Complete all client-specified online and on-site training related to internal tools, including policies and proprietary software.
Perform other ad hoc duties as assigned from time to time according to business requirements.
Required Competencies
Ability to work efficiently under pressure.
A proactive, solution-oriented interpersonal style that combines approachability with appropriate assertiveness.
Ability to demonstrate initiative and work effectively in a dynamic team environment with frequent change and movement.
Excellent time-management skills and the ability to manage multiple tasks simultaneously.
A service-oriented mindset and strong sense of urgency, with an approachable and supportive manner, a drive to achieve, and a positive attitude.
Qualifications and Experience
Proficiency in spoken and written English (TOEIC score of 600 or above).
Experience using Microsoft Outlook, Excel, and Word.
Excellent written and verbal communication skills.
Strong relationship-building skills.
At least three years of administrative experience in areas such as general affairs, secretarial support, assistant roles, concierge services, or hospitality-related work.
Preferred Skills
Experience working for a multinational company.
People-management experience.
Experience working in a facilities department or for an outsourcing company that provides facilities management services.
[Place of Work]
Location: Within Tokyo’s 23 wards
[Working Hours and Days Off]
Working hours: 9:00–18:00 (60-minute break)
Generally based on working from the office
Days off: Two days off per week (Saturday and Sunday), public holidays, and the year-end and New Year period
【Salary】
Overtime pay: Available. A fixed overtime allowance is included in the basic annual salary (equivalent to 30 hours per month) *For non-managerial positions
Bonuses: Available (performance-related bonuses)
Probationary period: Yes
【Number of Vacancies】 1
【Selection Process】
1. Application screening
2. Interviews (several rounds planned)
3. Final interview
Location
On-site –Tokyo, Japan
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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