Maintain accurate records and documentation related to space utilization, occupancy rates, and lease agreements.
Coordinate office moves, renovations, and furniture installations while adhering to established budgets and timelines.
Human Experience and Events Management
Employee & Workplace Experience
Deliver a warm, professional, and consistent workplace experience.
Proactively engage employees to understand their workplace needs and provide appropriate support.
Act as a visible and approachable HX point of contact across the office.
Conduct regular workplace walkabouts to identify opportunities to improve employee experience.
Support employees with workplace navigation, amenities, meeting spaces, lockers, wellness facilities, and other workplace services.
Promote a culture of hospitality and service excellence.
Employee Engagement
Develop and coordinate employee engagement initiatives throughout the year.
Support festive celebrations, appreciation activities, networking sessions, campaigns, and workplace activations.
Create opportunities that encourage employees to connect with the workplace and one another.
Work with internal stakeholders to build a strong sense of workplace community.
Wellness & Wellbeing
Coordinate wellness programmes such as yoga, fitness, mindfulness, health talks, and other wellbeing activities.
Manage communications, registration, scheduling, attendance tracking, and employee feedback.
Promote wellness facilities and programmes to increase participation.
Partner with relevant teams and vendors to continuously enhance the wellbeing experience.
Events & Activations
Support planning and execution of workplace events and employee experience programmes.
Coordinate event logistics, vendors, spaces, communications, and on-site requirements.
Ensure events are professionally delivered and aligned with workplace experience standards.
Gather post-event feedback and monitor participation levels.
Communications
Develop clear and engaging workplace communications, including: Employee announcements Digital signage Event invitations Wellness communications Workplace etiquette reminders Facility/service updates Campaign materials
Maintain an appropriate communication calendar to ensure employees are kept informed.
Voice of the Employee
Actively gather employee feedback through day-to-day interactions, surveys, QR feedback, events, and workplace observations.
Identify recurring employee concerns, preferences, and improvement opportunities.
Maintain an HX feedback/action tracker.
Work with Facilities and other stakeholders to close feedback loops and communicate improvements back to employees.
Workplace & Facilities Partnership
Work closely with Facilities Management, Engineering, Cleaning, Security, Reception, Food Services, and other workplace teams.
Escalate workplace issues affecting employee experience and follow through until resolution.
Support workplace readiness inspections and ensure employee-facing areas are maintained to expected standards.
Assist with office openings, workplace changes, move activities, and new employee experience initiatives.
Service Excellence
Maintain high standards of hospitality and professional presentation.
Identify service gaps before they become employee complaints.
Support development of HX SOPs, service standards, checklists, and experience guidelines.
Encourage a consistent hospitality mindset across workplace service teams.
Identify opportunities to introduce new initiatives and improve existing services.
Vendor and Contract Management
Develop and maintain positive relationships with vendors, suppliers, and service providers, ensuring high-quality deliverables and cost-effective solutions.
Procure and negotiate contracts for outsourced services, such as cleaning, maintenance, security, and equipment vendors.
Monitor vendor performance, track service levels, and resolve any issues or disputes in a timely manner.
Conduct regular inspections and audits to ensure compliance with service level agreements and contract terms.
Budgeting and Reporting
Assist in the development and management of the facilities budget, monitoring expenses and optimizing costs.
Prepare regular reports, metrics, and key performance indicators to track facilities utilization, maintenance, and operational efficiency.
Provide recommendations and participate in strategic planning activities related to facilities management and improvement initiatives.
Location
Amenable to work in CBD area.
Location
On-site –Singapore
Job Tags
Hiring
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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