Key Responsibilities include
Administration & Reception
Ensure Reception Switchboard is manned at all times and calls answered promptly with a high level of customer service demonstrated at all times
Attend to any customers and contractors that enter the Reception area with a high level of customer service demonstrated at all times
General administrative duties as specified by the Portfolio Manager & Retail Manager
Maintain and update all Shopping Centre registers – Tenant Phone List, Tenant after Hours Contact List, Tenant Insurance, Bank Guarantee, Contractors List, Public Liability Register and any other specified by the Portfolio Manager & Retail Manager
Maintain and update the archive management system
Maintain lost and found register and manage process
Ensure the Reception Area, Utilities Area, Boardroom and general office areas are kept clean at all times.
Manage bookings for customers services, wheelchair and mobility
Maintain office stationery and order as necessary.
Marketing Administrative Tasks
Assist with collecting and entering sales figures from tenants on a monthly basis.
Assist with collecting and entering traffic figures on a daily basis
Enter community bookings on the SML run sheet
Manage community notice board and update on a weekly basis.
Assist with all marketing activations
General
Take advantage of all training provisions provided by JLL and enhance your professional skills within the company if desired
Assist in Emergency Management at any given time
Hold a high level of confidentiality at all times for all management issues
Any other duties as specified by the Portfolio Manager.
Sounds like you? This is what we're looking for
Proven experience in an administrative, receptionist, or customer service role
Excellent verbal and written communication skills with a strong customer service orientation
High level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Strong organizational skills with meticulous attention to detail and accuracy
Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment
Professional presentation and demeanor at all times
Previous experience in retail property management, shopping centre operations, or commercial real estate (preferred)
Familiarity with tenant coordination, contractor management, or property administration processes (preferred)
Understanding of financial documents such as invoices, bank guarantees, and insurance certificates (preferred)
Benefits
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Location
On-site –Perth, WA
Job Tags
Budget Administration, Calendar Management, Confidentiality, Event Management, Microsoft Outlook, Multitasking, Non-Disclosure Agreements, Prioritization, Ticketing Software, Travel and Expense Management, Vendor Management
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
