What your day-to-day will look like
Manage reception operations including greeting visitors, directing phone inquiries, coordinating parking registration, badge management, and ensuring a professional first impression for all guests
Oversee mailroom functions for incoming and outgoing mail and parcels, maintain stationery inventory, and coordinate support for business cards and corporate cards
Process help desk tickets efficiently through the ticketing platform, coordinate vendor access, and assist with workspace software during high-volume periods
Support internal events and Dawn Raid activities, providing logistical coordination and on-site assistance as needed
Maintain Lost and Found management and prepare daily, weekly, and monthly reports for reception-related operations
Execute finance procedures for network and phone bill expenses and freight services
Respond to ad-hoc requests from the JLL facilities team and client staff with flexibility and professionalism
Required Qualifications
Prior experience in facilities, property management, hospitality, or customer service-oriented roles
Working knowledge of reception duties, visitor management systems, mailroom operations, and help desk functions
Proficiency in client's Workspace applications
Basic English communication skills for professional correspondence and verbal interaction
Strong customer service orientation with the ability to manage difficult situations calmly and professionally
Effective time management and organizational skills with proven ability to handle multiple priorities
Team player mindset with demonstrated reliability, accuracy, and adherence to company standards
Preferred Qualifications
Experience with workspace management software and ticketing platforms
Familiarity with corporate office environments and administrative finance procedures
Previous exposure to event coordination or support functions
Korean and English bilingual capability for diverse stakeholder communication
Location
On-site –Seoul, Korea, Republic of
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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