What your day-to-day will look like
Field Support for Hard & Soft Services — Perform daily hands‑on support across Hard and Soft services to ensure spaces remain functional, safe, and presentable.
Maintenance Planning & Scheduling Support — Assist with coordinating preventive and corrective maintenance tasks, ensuring vendors and technicians are scheduled, escorted, and supported in the field.
Vendor Escorting & Oversight — Escort contractors throughout the site, monitor work progress, verify completion, and ensure adherence to safety and quality expectations.
Monthly Vendor Performance Reporting — Provide monthly summaries on vendor performance, field oversight observations, work quality, and compliance with SLAs.
Work Order Execution — Complete assigned work orders, update CMMS entries, and support backlog reduction through timely field execution.
Routine Building Inspections — Conduct daily walkthroughs, identify issues, report deficiencies, and ensure compliance with site standards and regulatory requirements.
Issue Response & Coordination — Act as an on‑site point of contact for Hard and Soft services issues, escalating concerns and supporting quick resolutions.
Client & Occupant Support — Provide customer‑focused assistance to building occupants, ensuring service needs are addressed promptly and professionally.
Safety & Compliance — Follow all safety protocols, support lockout/tagout procedures when required, and maintain clean, safe work areas.
Required Qualifications
High School Diploma or GED.
3–5 years of experience in facilities operations or building services.
Experience supporting Hard and Soft services activities.
Familiarity with CMMS platforms and basic maintenance scheduling.
Strong interpersonal and communication skills.
Ability to read basic technical drawings and follow maintenance procedures.
Strong hands‑on technical background in building operations.
Comfortable working primarily in the field (75%+) and interacting with vendors and occupants.
Customer‑focused, reliable, and able to manage multiple tasks in a fast‑paced environment.
Clear communicator with a hospitality‑minded approach.
Preferred Qualifications
Experience in an Integrated Facilities Management (IFM) environment.
Background in commercial, life science, or corporate campus operations.
Trade‑related certifications or technical coursework.
Location
100% Onsite - Thousand Oaks, CA
Work Shift
Monday to Friday 7am to 4pm + Overtime Based on Business Needs.
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position
64,896.00 – 75,036.00 USD per year
Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location
On-site –Thousand Oaks, CA
Job Tags
Guest Service
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
California Residents only
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
