Ensure uptime and resilience of BMS servers, workstations, databases, historian/trending, backups/restore validation, and user access controls.
Manage preventive maintenance for BMS infrastructure (panels, power supplies, UPS, network switches where applicable, controller firmware, etc.).
Maintain cybersecurity hygiene in coordination with IT (segmentation, access rights, patch/firmware planning as permitted, password management, audit trails).
Alarm management & operational governance
Build/maintain alarm philosophy: prioritization, thresholds, delays, suppression rules, escalation matrices, and on-call/response routines.
Improve operator effectiveness through dashboards, SOPs, runbooks, and shift handover quality.
Vendor/OEM and SLA management
Lead BMS AMC/vendor performance (response time, fix quality, spares readiness, documentation completeness).
Validate OEM recommendations, ensure technical correctness, and prevent unnecessary replacements.
Documentation & compliance readiness
Maintain accurate as-built drawings, point lists, network architecture, controller programs/versions, cause-effect matrices, and change logs.
Support audits and internal reviews through evidence-based records (backups, trend logs, incident RCA, maintenance logs).
B) Projects / Enhancements (secondary but essential)
Deliver BMS upgrades and minor projects
Manage enhancements such as new floor/area integrations, sensor additions, control logic modifications, dashboard/reporting buildouts, alarm rationalization projects, and server/workstation refresh support.
Own scope, requirements, vendor coordination, site execution planning, and handover.
Commissioning, testing & handover
Create and execute commissioning plans: point-to-point checks, functional testing, trend verification, and UAT with stakeholders.
Ensure clean handover package: updated as-builts, programs, backups, O&M, training, and SOPs.
Support larger MEP/fit-out initiatives
Partner with project teams to ensure BMS design compliance, integration feasibility, and maintainability.
Review control drawings, IO schedules, network designs, and sequences of operation.
Key deliverables / KPIs (examples)
Reduction in repeat alarms and nuisance alarms (alarm rationalization effectiveness)
MTTR improvement for BMS-related incidents; quality of RCA closure
BMS uptime/availability; backup/restore success rate
Energy performance improvements attributable to controls optimization (where metering supports)
On-time delivery of BMS enhancements/projects with compliant documentation handover
Vendor SLA adherence and first-time-fix rate
Required qualifications & experience
Experience: Typically 8–12+ years in BMS/IBMS operations, with multi-site exposure preferred; at least 3–5 years in a lead/manager role.
Education: BE/BTech in Electrical, Mechanical, Instrumentation, Electronics, or equivalent.
Core technical skills
Strong hands-on in BMS platforms (any major OEM acceptable), including supervisory layer, DDC/controller level, and field integration.
Protocols & integration: BACnet (IP/MS-TP), Modbus (TCP/RTU), OPC, Lon (if legacy), gateways and multi-vendor integration.
HVAC control concepts: AHU/PAHU, VAV, chillers, pumps, cooling towers, heat exchangers; control loops, sequencing, interlocks.
Networking fundamentals relevant to BMS: IP addressing, VLAN basics (as applicable), switch ports, latency/packet loss troubleshooting, basic cybersecurity coordination.
Trend analysis, reporting, and data-driven troubleshooting.
Preferred / nice-to-have
Exposure to DC-grade critical environments or high-availability buildings, command centers, or regulated workplaces.
Experience implementing analytics/FDD tools or advanced dashboards.
Project management capability (basic scheduling, BOQ review, vendor evaluation, change control).
Certifications (nice to have): OEM BMS certifications, PMP/Prince2 (lightweight), energy management fundamentals.
Behavioral competencies
Strong ownership and calm incident handling; can lead from the front during outages.
Structured problem solving (hypothesis → test → isolate → validate fix → prevent recurrence).
Stakeholder management across engineering, IT, security, and vendors.
Clear communication: converts technical issues into business impact and action plans.
Work conditions
Portfolio travel across West India sites as required.
On-call support for critical incidents/escalations (define roster as per operating model).
Location
On-site –Mumbai, MH
Scheduled Weekly Hours
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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