Assist in mentoring and enabling Training & Development of team members
Client/Stakeholder Management
Deliver excellent customer service to meet on-site client’s expectations
Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
Monitor procedures to ensure client’s expectations are conveyed and worked upon
Procurement & Vendor Management
Support vendors including hard and soft skills to deliver services on time and within budget
Support vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
Chair vender monthly KPI meetings and fall out actions
Contracts Management
Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics
Support in monitoring expiry of contracts and initiate re-procurement if needed
Continually assess contracts to ensure best value delivered to the client
Finance Management / Cost Control / Profitability
Assist in ensuring that the site’s financial operations are meeting targets and control requirements
Assist and monitor financial processes to ensure account payable procedures are followed at all times
Responsible for all EMEA operational financial processes, raising PO’s and invoicing.
Ensure prompt and accurate management of purchase orders in the financial management platform (JDE).
Health & Safety Management
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure compliance with statutory regulations on fire, health and safety standards
Act as ambassador for the JLL SAFER initiative
Site Operations Management
Implement Industry Best Practice operations
Support EMEA Facilities Manager located in Paris and the EMEA portfolio
Assist and monitor to ensure all building procedures and performance measures are always maintained
Ensure all Critical Environment (CEM) requirements are met
Seek ways to reduce costs and improve operational standards
24/7 emergency call support and site attendance may be required
Conduct site inspections, assessments, regular audits and carry out safety procedures as well as all building procedures and performance measures.
Risk Management
Assist in the implementation and management of a property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies
Sound like you? To apply you need to be
Experienced in facilities, property management, hospitality or related field
Able to demonstrate knowledge of local health and occupational safety requirements
Experienced in dealing with critical facilities and vendor management for specialized services
Highly experienced in budget management and financial analysis
Strong communicator with the confidence to communicate at all levels.
Working in EMEA would be an advantage but not mandatory
You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise
You work collaboratively as part of a team to solve problems with professionalism and service focused approach
You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
You strive for excellence in what you do and share ideas for improvement
You are familiar with computer equipment and programs (Word, Excel and Outlook)
You are adaptable to work to requests and projects that may vary from day to day
#LI-JB2
Location
On-site –London, GBR
Job Tags
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
