JetBlue
From JetBlue's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Manager, Labor Relations
Position Summary
The Manager Labor Relations reports to the Director Labor Relations and is responsible for managing labor relations, including the grievance/mediation/arbitration and negotiations processes, with leadership, Legal and Crew Relations for unionized work groups and maintaining our culture and positive relations with those work groups. The Manager is an effective communicator and consensus builder and enjoys interacting with people at different levels within the organization and building and maintaining relationships. The Manager is comfortable working in a non-routine environment. The Manager is a skilled influencer, demonstrates solid time and project management skills, and is a resilient individual whose personal values match JetBlue’s values of Safety, Caring, Integrity, Passion and Fun.
Point-person for all People department related labor issues pertaining to Flight Ops/Dispatch, including administration and implementation of the collective bargaining agreements (CBA)
Act as People liaison at meetings relating to the grievance/mediation/arbitration/negotiations processes
Partner with operational leaders of the unionized work groups, Crew Relations, and the Legal departments as needed to help maintain consistency and ensure CBA and legal compliance
In conjunction with Sr. Analyst LR, oversee the grievance/mediation/arbitration processes and strategy for same
Support the grievance mediation and collective bargaining negotiations processes to include acting as first chair
Performs research and analysis and preparation of memoranda related to Labor Relations issues
Be the subject matter expert on top pilot/dispatcher concerns and track and drive progress towards resolution by actively managing projects and holding stakeholders accountable
Provide recommendations to leadership to drive change regarding variables that may influence our Direct Relationship with other workgroups including reviewing and maintaining policies
Create and deliver LR training in conjunction with other departments as needed to include investigative training and drafting of discipline
Counsel operational leaders and drive consensus on matters relating to LR processes
Is responsible for the oversight, development and growth of their Direct reports as well as Playing a significant role in the development of all other LR team members to support their engagement, growth, and goal achievement
Other duties as assigned
Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
Five (5) years of labor relations experience, including experience in drafting/negotiating collective bargaining agreements
Three (3) years leadership experience
Presenting and facilitating in front of senior leadership
Ability to appropriately compile and utilize data to make decisions
Ability to communicate and influence at all levels of the organization.
Familiarity with the Railway-Labor Act and knowledge of labor relations laws and best practices
Knowledge of other airlines’ labor issues and collective bargaining agreements
Proficient knowledge and use of Microsoft Office Suite products (e.g., Outlook, Word, Excel, etc.)
Available for overnight travel (30% to 50%)
Able to work flexible hours
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship
Bachelor’s degree in legal, labor or HR studies
Knowledge of contractual language
Airline operations experience (scheduling, airport operations, etc.)
Demonstrating solid project management skills and the ability to effectuate initiatives
Alternative Dispute Resolution (ADR) experience, practical or educational
Making proactive and educated decisions with minimal supervision
Demonstrating strong communication skills; written and verbal
Grievance mediation and arbitration experience
Understanding of the law(s)/precedent that govern labor and collective bargaining agreements
Organizational knowledge
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position
Computer and other office equipment
Traditional Office Environment
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
The base pay range for this position is between $103,000.00 and $170,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
#LI-Hybrid
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
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JetBlue is an Equal Opportunity Employer
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