JetBlue
From JetBlue's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Position Summary
The Instructor is responsible for providing initial and recurrent training for the Dispatch department including Dispatchers, Load Planners, Air Traffic Services and others, as required. The Instructor will work closely with the Manager System Operations Training to ensure that the training programs reflect published policies and that the best possible use of course delivery and technology is in place in all training programs.
Provides training for JetBlue crewmembers to include Dispatchers, Load Planners, other Instructors, and others, as required.
Effectively and independently conduct assigned instructional events through their scheduled completion, maintaining effective communication, learner engagement, instructional quality, and the ability to provide required instruction, direction, feedback, and evaluation throughout the full duration of the event.
Effectively and independently conduct assigned instructional events in accordance with the curriculum, lesson plan, applicable training standards, and regulatory requirements
Actively manages the pace, depth, and delivery of instruction to make effective use of all time available, including providing additional explanation, practice, coaching, feedback, remediation, evaluation, or enrichment appropriate to learner performance.
Assist with courseware development, audits, and other collateral duties
Maintain Dispatch Crewmember qualification and currency
Works occasional shifts in the SOC in qualified roles
Other duties as assigned
High School Diploma or General Education Development (GED)
Valid FAA Aircraft Dispatcher Certificate
Two (2) years operational experience as an Aircraft Dispatcher in Part 121
Successful completion of JetBlue’s Dispatch qualification program and maintained currency
Thorough understanding of 14 CFR Parts 65, 91, 110, 121, and other applicable regulations
Thorough understanding of dispatch subjects and Air Traffic Control
Excellent coaching skills and the ability to motivate and mentor students
Proficient with the Microsoft Office suite
Excellent written and verbal communication skills
Project management skills and ability to manage multiple projects simultaneously
Strong organizational skills and detail oriented
Candidates must demonstrate Presentation Design, Communication, and Facilitation skills in a work sample assessment.
Ability to work independently
Available for occasional night travel (20%)
Travel is required on an as needed basis to conduct training
Must be in possession of valid travel documents with the ability to travel in and out of the United States
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship
Bachelor’s Degree
JetBlue Dispatch experience
Three (3) years of Leadership Experience
Previous teaching, instructing, or training experience
Experience with Flight Planning and Flight Following software
Crewmember Expectations
Regular attendance and punctuality
Ability to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment
Computer and other office equipment
Work Environment
Traditional Office Environment
Classroom Environment
Physical Effort
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
The base pay range for this position is between $90,000.00 and $160,000.00. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City
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JetBlue is an Equal Opportunity Employer
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