This role will be responsible for supporting PAM infrastructure, ensuring platform stability, managing upgrades and integrations, and helping enhance privileged access and secrets management capabilities across the firm’s global technology environment.
Key Responsibilities
Manage, support, and maintain PAM infrastructure across CyberArk Password Vault, CyberArk Endpoint Privilege Manager, BeyondTrust SRA/RA, and HashiCorp Vault.
Perform platform maintenance, health checks, monitoring, backup and recovery activities, capacity planning, and operational stability checks.
Plan and execute platform upgrades, patches, enhancements, migrations, and configuration changes.
Support proof of concepts, tool evaluations, new integrations, and capability enhancements for PAM and secrets management platforms.
Integrate PAM and Vault solutions with enterprise applications, EKS/Kubernetes, cloud platforms, and CI/CD pipelines.
Automate account onboarding, password rotation, access workflows, reporting, and operational tasks using scripts and APIs.
Support privileged account management, session monitoring, least privilege controls, break-glass access, and audit requirements.
Partner with security, infrastructure, cloud, DevOps, and application teams to improve PAM maturity and operational effectiveness.
Troubleshoot platform issues, coordinate with vendors when required, and ensure timely resolution of incidents and service requests.
Maintain documentation, runbooks, standard operating procedures, and knowledge articles related to PAM operations.
Ensure PAM processes align with internal security standards, regulatory expectations, and industry best practices.
Required Skills and Experience
Minimum 3+ years of experience in cybersecurity, identity and access management, privileged access management, or related technology roles.
Hands-on experience with CyberArk Password Vault and CyberArk Endpoint Privilege Manager.
Experience with BeyondTrust SRA/RA.
Experience with HashiCorp Vault for secrets management.
Knowledge of PAM infrastructure management, including upgrades, patching, monitoring, troubleshooting, and operational support.
Strong understanding of privileged access, secrets management, credential rotation, least privilege principles, and access governance.
Experience with EKS, Kubernetes, containers, and CI/CD tools.
Development or scripting experience using Python, PowerShell, Bash, Go, or similar languages.
Experience working with APIs for automation and platform integration.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to work collaboratively with global teams across security, infrastructure, cloud, DevOps, and application functions.
Good communication skills with the ability to explain technical concepts clearly.
Preferred Qualifications
Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
Experience in a financial services or large enterprise technology environment.
Familiarity with cloud platforms such as AWS, Azure, or GCP.
Understanding of IAM concepts, access controls, RBAC, MFA, and Zero Trust principles.
Experience with DevOps tools and practices such as Jenkins, GitLab, GitHub Actions, Terraform, Helm, or ArgoCD.
Relevant certifications in CyberArk, BeyondTrust, HashiCorp Vault, cloud security, Kubernetes, or cybersecurity are desirable.
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