About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
1. Transportation Capacity & Dispatch Management
Responsible for arranging transportation capacity and daily dispatching for customer warehouse pickups, coordinating service providers, vehicles, and drivers to ensure pickup tasks are carried out smoothly.
Responsible for the sorting and outbound processing of bulky-item orders at self-operated warehouses, as well as delivery route arrangements, with proper allocation of vehicles and delivery resources.
2. Warehouse & Delivery Operations Management
Follow up on the end-to-end process from goods arrival at the warehouse, sorting and outbound processing to delivery; coordinate and resolve exceptions at each stage to ensure smooth business operations.
Arrange the daily dispatching of vehicles, drivers, and routes based on order and delivery requirements.
3. Service Provider & Customer Coordination
Responsible for daily communication and coordination with delivery service providers, fleets, and drivers, and follow up on task execution and exception handling.
Coordinate with customers regarding the delivery progress of bulky-item B2C orders, follow up on delivery appointments, delivery, proof of delivery, and other fulfillment activities, and promptly coordinate the resolution of any exceptions.
4. Operations Data & Issue Follow-up
Responsible for compiling daily data related to orders, pickups, outbound processing, and deliveries, and following up on business execution.
Respond promptly to operational exceptions, coordinate with relevant parties to resolve issues, and follow through until closure.
Arrange the daily dispatching of vehicles, drivers, and routes based on order and delivery requirements.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
