About The Team
You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Process Optimization and Standards Implementation: Analyze delivery link (collection, in-transit, handover, successful delivery) operation processes, formulate standardized operation norms and promote implementation, optimize route planning and resource scheduling, improve delivery efficiency and on-time rate, reduce operating costs.
Capacity Management and Resource Coordination: Coordinate carrier and self-operated capacity resources, formulate scheduling plans, monitor capacity usage, optimize personnel and vehicle configuration; interface with resource bidding, introduction and elimination, ensure peak season capacity reserve, improve resource utilization rate and cost effectiveness.
Indicator Monitoring and Exception Handling: Real-time monitor core indicators such as delivery timeliness, on-time rate, cargo damage rate, establish risk early warning mechanism; timely handle order exceptions, customer complaints and emergencies, formulate contingency plans to ensure delivery quality and customer satisfaction.
Carrier Management and Training: Establish carrier assessment system, regularly inspect and evaluate operation quality, promote rectification and improvement; organize business training to convey operation norms and safety standards, enhance carrier service capabilities and compliance.
Data-Driven and Cross-Department Collaboration: Analyze delivery data to identify efficiency and cost improvement points, output analysis reports and promote process improvement; link business, technology, customer service and other departments to collaboratively solve operation problems, ensure project implementation and business goal achievement.
At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
