JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The Assistant Ocean Export Supervisor is responsible for monitoring and supervising daily operations and data accuracy.
ESSENTIAL FUNCTIONS
Handle customer complaints
Handle customer enquires
Assist supervisor to train & monitor discipline of staff
Communicate with carrier’s customer service
Cooperate with subcontractor’s operations
Problem solving with subcontractor
Communicate with JAS’s overseas on advance level of operations
SUPERVISORY RESPONSIBILITIES
Ocean Export Clerk (Global Job Title: Ocean Export Specialist)
Documentation Clerk (Global Job Title: Document Specialist)
Identify and resolve personnel issues
Ongoing coaching and mentoring of staff to develop skills to the highest level
QUALIFICATIONS
Ocean industry knowledge
Excellent organizational skills
Strong computer skills including Microsoft Office suite
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Good at English both written and verbal
EDUCATION AND EXPERIENCE
College degree or above
Minimum 5 years’ experience in freight forwarding industry