Coordinates food and beverage service (e.g., cafés, snacks, and beverages), restocks, cleans, and oversees the set-up and breakdown of lunch buffets.
Maintains facilities, including liaising with building management, security and janitorial staff. Partners with management to address facility issues including but not limited to repair requests.
Assists management with addressing safety plans and evacuation procedures. Contacts the HR department, in partnership with management to seek clarification on any of JAMS workplace safety practices. Provides support to assigned Resolution Center and serves as a resource to client experience team.
Other duties as assigned within similar scope.
Qualifications
High School or equivalent (GED). Required
2-3 years of working in an administrative, clerical, or alternative dispute resolution role. Preferred
2-3 years of working in a legal and client service role. Preferred
2-3 years of working with Information Technology, audio, video, and video conferencing. Preferred
Computer literate and proficient in all software programs required for the position. (Required proficiency)
Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
Verbal and written communication skills. (Required proficiency)
Ability to troubleshoot technical issues while working with remote IT support. (Required proficiency)
Ability to operate virtual media software, connecting to Zoom sessions, and connecting audio calls to video calls. (Required proficiency)
Prior experience with multimedia support (e.g. Zoom, HDMI connection to display, Creston). (Plus proficiency)
Ability to proactively verify and test existing A/V equipment. (Plus proficiency)
