How Will You Make an Impact?
By ensuring employees receive timely support following workplace injuries, effectively managing workers' compensation claims, reducing injury-related costs, improving return-to-work outcomes, and strengthening the organization's overall safety culture.
What Will You Do?
Workers' Compensation Claims Management
Administer and track all workers' compensation claims from initial injury report through claim closure.
Serve as the primary point of contact for employees, supervisors, Human Resources, insurance carriers, medical providers, and third-party administrators regarding active claims.
Ensure timely reporting of workplace injuries and illnesses in accordance with company procedures and regulatory requirements.
Monitor claim status, medical treatment plans, work restrictions, and return-to-work timelines.
Review claim trends and identify opportunities to reduce costs and improve claim outcomes.
Maintain accurate and confidential workers' compensation records and documentation.
Post-Injury Case Management & Return-to-Work Coordination
Conduct post-injury follow-up with employees to ensure appropriate care and support throughout the recovery process.
Coordinate return-to-work and transitional duty programs with supervisors, Human Resources, and healthcare providers.
Monitor employee work restrictions and ensure compliance with medical recommendations.
Facilitate communication among all stakeholders to promote timely and successful return-to-work outcomes.
Track lost workdays, restricted duty assignments, and other injury management metrics.
Incident Investigation & Risk Reduction
Lead incident investigations for occupational injuries, illnesses, and near-miss events.
Conduct root cause analyses and identify corrective and preventive actions.
Partner with operations, engineering, maintenance, and leadership teams to ensure corrective actions are effectively implemented.
Monitor incident trends and develop recommendations to reduce workplace injuries and operational risks.
Prepare investigation reports and communicate findings to leadership and relevant stakeholders.
Compliance & Reporting
Support compliance with OSHA recordkeeping and reporting requirements.
Maintain injury and illness records, including OSHA logs and related documentation.
Prepare and distribute routine reports related to workers' compensation claims, incident trends, and return-to-work performance.
Assist during internal audits, inspections, and regulatory inquiries as needed.
Ensure employee medical and claims information is handled in accordance with privacy and confidentiality requirements.
EHS Program Support
Support facility EHS programs through hazard assessments, safety observations, and risk reduction initiatives.
Participate in safety committee meetings and employee engagement activities.
Assist in developing and delivering injury prevention and safety awareness training.
Provide recommendations for process improvements based on injury and claims data analysis.
Support continuous improvement initiatives focused on reducing workplace injuries and improving employee well-being.
Qualifications
Required
Bachelor's degree in Occupational Safety, Environmental Health & Safety, Industrial Hygiene, Engineering, Human Resources, Nursing, Healthcare Administration, Risk Management, or a related field.
Minimum of 3-5 years of experience managing workers' compensation claims, occupational injury case management, EHS programs, or a related function within a manufacturing, industrial, or distribution environment.
Experience conducting incident investigations and root cause analyses.
Working knowledge of OSHA recordkeeping requirements and occupational injury reporting processes.
Experience coordinating return-to-work programs and managing employee work restrictions.
Strong analytical, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Preferred
Experience in electronics manufacturing, contract manufacturing, or other high-volume manufacturing environments.
Professional certifications such as ASP, CSP, OHST, ARM, WCCP, or similar credentials.
Experience working with third-party administrators (TPAs), insurance carriers, and occupational health providers.
Knowledge of workers' compensation regulations and claims management best practices.
Experience utilizing EHS management systems, HRIS platforms, or claims management software.
Experience leading cross-functional projects and continuous improvement initiatives.
Key Competencies
Workers' compensation claims administration
Occupational injury case management
Incident investigation and root cause analysis
Return-to-work program management
Regulatory compliance and documentation
Data analysis and trend identification
Project management and process improvement
Relationship building and stakeholder management
Employee advocacy and customer service
Effective communication and conflict resolution
Success Metrics
Reduction in workers' compensation claim costs
Improved return-to-work and transitional duty outcomes
Timely completion of incident investigations and corrective actions
OSHA recordkeeping accuracy and compliance
Reduction in repeat injuries and injury severity rates
Improved employee experience during injury recovery and claims management
Effectiveness of injury prevention and risk reduction initiatives
Timely claim closure and resolution performance
BENEFITS PACKAGE WITH JABIL
Competitive compensation plan
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&DJBL TA - Job Requisition Process Status, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunity
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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