At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
Manage and lead the Direct Fulfillment (DF) Manufacturing Department focused on continuous improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention
Identify people requirements that meet the needs of the Workcell and the customer/product
Recruit, interview and hire Line Managers.
Communicate criteria to recruiters for Line Manager position candidates.
Coach Line Managers in the interviewing/hiring process.
Monitor team member turnover; identify key factors that can be improved; make improvements.
Identify key factors in team member turnover that can be improved and make improvements.
Employee and Team Development
Identify individual and team strengths and development needs on an ongoing basis.
Create, implement and/or validate training curriculum in area of responsibility.
Ensure team members receive the proper training and tools (ERP accesses etc.) to perform their job duties and monitor their progress.
Coach and mentor Line Managers to deliver excellence to every internal and external customer.
Create and manage succession plans for Line Manager function.
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Performance Management
Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals). Develop, motivate and challenge all team members to perform to their full potential, providing direct and timely feedback in formal and informal media. Provide ongoing feedback to Function DF Leads on team member’s contribution to the Workcell. Solicit ongoing feedback from cell members, customers, and Coordinators on Cell Manager’s contribution to the team. Provide ongoing coaching and counseling to Line Manager based on feedback. Express pride in staff and encourage them to feel good about their accomplishments. Perform team member evaluations professionally and on time. Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals. Coordinate activities of your production team and keep them focused in times of crises. Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication
Provide communication forum for the exchange of ideas and information with the department.
Organize verbal and written ideas clearly and use an appropriate business style.
Ask questions; encourage input from team members.
Assess communication style of individual team members and adapt own communication style accordingly.
Act as a communication link between the Customer and Jabil for all Manufacturing activities.
TECHNICAL MANAGEMENT RESPONSIBILITIES
Train the manufacturing teams on the validity of management by metrics and with the team monitor all manufacturing metrics.
What they ask for vs. your profile
Must have
Manufacturing
Training and coaching
Process improvement
Logistics
Microsoft Office
Change management
Counseling
Curriculum development
Customer service
Drive continuous improvement through trend reporting analysis and metrics management.
Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
Focus on Performance Metrics such as: On Time Ship, DGR Requirements, Recommit Performance, Expedite Response Time, Undispatch Response Time, OBA Yields, Bad Board Levels, Inventory Accuracy, Lead Time Performance and Test Yields.
Develop, own and drive all DF-JOS meetings to drive issues for continuous improvement.
Aid in the seamless introduction of new products into the assigned workcells and transition of existing products to Global DF Sites.
Understand customer production requirements both current and future by analyzing capacity and manpower.
Know and understand all production issues such as line stops and down time and drive them to resolution in a timely basis.
Delegate and organize departmental workload according to project assignments.
Review all relevant policies and procedures with department members, instructing them regarding the specific application to their assignments.
Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply and follow all procedures within the company security policy.
Assure that procedures and work instructions are efficient and not redundant.
Ensure all sensitive and confidential information is handled appropriately.
May perform other duties and responsibilities as assigned.
JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Strong knowledge of global and regional logistics operations and industry.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to plan and execute formal project plans.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
Strong knowledge of international direct and indirect taxes as well as global customs regimes.
Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
Strong and convincing communication skills.
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
EDUCATION & EXPERIENCE REQUIREMENTS
HS Diploma and two to three years experience in a Line Manager role.
Bachelor’s Degree from four-year college or university and DF experience preferred.
Or a combination of education, experience and/or training.
The pay range for this role is $96,900 - $174,400. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
As part of the total rewards package, Jabil offers benefits to enhance your health, wealth and resilient self. These include medical, dental, and vision insurance plans; 401(k) retirement plan and employee stock purchase plan; and paid time off.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
