Establish clear expectations and foster a culture of accountability, engagement, inclusion, and recognition.
Partner with Human Resources to attract, retain, and develop high-performing talent.
Continuous Improvement & Technology
Drive continuous improvement and process optimization to increase efficiency, reduce waste, improve scalability, and control costs.
Apply root-cause analysis and data-driven decision making to solve complex operational challenges.
Support optimization and implementation of WMS, LMS, automation, and other DC technologies.
Lead change management, process standardization, and adoption of new operating methods.
Financial, Safety & Quality Management
Manage labor costs, operating expenses, and budget performance to achieve financial objectives.
Promote a safety-first culture and ensure compliance with company policies and regulatory requirements.
Partner with Safety, Loss Prevention, and Inventory Control to maintain a safe, secure, compliant operation.
Ensure operational controls support inventory accuracy, quality standards, and audit readiness.
Cross-Functional Leadership
Partner with Transportation, CI, Customer Service, Finance, Technology, Inventory, Human Resources, and other business partners to achieve operational and company objectives.
Serve as a key site leader, aligning priorities, removing barriers, and driving cross-functional problem solving.
Qualifications
Bachelor’s degree in Business, Supply Chain, Logistics, Operations Management, or related field preferred.
8+ years of progressive leadership experience in distribution, fulfillment, warehousing, or supply chain operations.
5+ years leading exempt leaders, including Operations Managers and Supervisors.
Experience leading large-scale eCommerce, Retail, or omnichannel fulfillment operations.
Proven success delivering safety, service, quality, productivity, inventory, and cost results.
Experience leading continuous improvement, operational transformation, and change initiatives.
Strong knowledge of WMS, LMS, automation, and distribution center technology.
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
