Serve as the main UK point of contact for day-to-day business needs, coordinating cross-office operations and routing key documentation to US headquarters
Lead onboardings for new hires with office tours, day-one desk setups, and welcome support
Act as the primary contact for building management, assisting with facility needs, health and safety protocols, and fire drills
Run ad-hoc business errands and assist with other general office operational duties as needed
WHAT WE'RE LOOKING FOR
Bachelor’s degree required
Hands-on experience in an IT technical support or a technical customer-facing role
Practical, solutions-oriented mindset with a proven ability to research, diagnose, and resolve complex technical issues across hardware, software, and everyday tools (e.g., Google Workspace, Slack)
Energetic, dependable, and positive team player who thrives on setting colleagues up for success
Exceptional organisational skills with a high attention to detail and a proactive approach to anticipating team needs
Ability to prioritise daily tasks efficiently and work independently in an in-office environment
Strong written and verbal communication skills with a welcoming, customer-focused approach
Passion for improving education through technology!
Safeguarding is everyone’s business at MyTutor – we are committed to safeguarding the welfare of children, young people and adults, and we expect all team members to share this commitment. This position is subject to an Enhanced DBS Disclosure check with children's barred list check.
ABOUT IXL LEARNING
IXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:
1 in 3 students in the United States uses IXL.com
Rosetta Stone provides an immersive learning experience for 25 languages
Wyzant is the nation's largest community of tutors, covering 300+ subjects
Teachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resources
Our mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.
At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an equal opportunity employer and does not discriminate against applicants and employees based on any legally protected category.
