Major Areas of Accountability
System Knowledge: Learn how MTS systems work from existing documentation and hands-on operation once trained.
Content Creator: With guidance from senior team members, draft and revise documentation that describes each system as an integrated whole.
Technical Verification: Interview mechanical, controls, and software engineers to build accurate descriptions of system function, and verify procedures against the hardware.
AI-Assisted Drafting: Draft from engineering source material with approved AI assistants, then verify and proof content before review.
Content Maintenance: Regress existing content against current software releases, and flag what is out of date.
Process Adherence: Follow the team's authoring guidelines, templates, and workflows, including Agile planning.
Who Thrives in This Role
You like engineering, but you would rather explain it than design it. You are passionate about making complex systems understandable, and you want to become an expert at developing information for the people who use them.
You are genuinely curious about how things work. You want to know why the fixture is designed that way and what happens when the operator changes a parameter. You are not satisfied paraphrasing a specification you do not understand.
You like explaining things to people who have a job to do. Each audience needs something different from the same system, and that interests you.
You are comfortable in a lab and around equipment. You will put on safety glasses, get close to a running system, and ask questions until the answer makes sense.
You write clearly and you take editing well. Your drafts will get marked up. That is how this craft is learned, from information developers who have made it their career.
Minimum Qualifications
Educational Background. Bachelor's degree in mechanical engineering, engineering technology, materials science, or a related engineering discipline; or in technical communication, English, journalism, or a related field with demonstrated mechanical aptitude.
Experience. One to three years of professional experience. Internships, build-team participation, and academic technical writing are considered.
Clear Communicator. Demonstrated ability to write clearly and concisely. A writing sample is required, and you may be asked to complete a brief writing exercise.
Career Intent. A demonstrated interest in technical communication as a long-term career, shown through coursework, writing samples, or prior documentation work.
Team Player. Willingness to support team members and meet team deadlines.
Preferred Qualifications
Coursework or hands-on work in dynamics, mechanics, materials science, hydraulics, pneumatics, controls, instrumentation, or measurement.
Ability to read mechanical drawings, assembly drawings, parts lists, and hydraulic or electrical schematics.
Experience drafting technical content with AI assistants, and a realistic sense of where they go wrong.
Tools
Comfortable with, or ready to pick up quickly
Claude or Microsoft Copilot, Microsoft Word and Teams, and Snagit or a similar screen capture tool.
We will train you on
MadCap Flare, Visual Studio, Git, Azure DevOps or Team Foundation Server, Visio, and Adobe Illustrator. Experience with any of these, or with photo and video tools, is a plus.
You are not expected to arrive knowing our authoring toolchain. You are expected to arrive able to learn it.
Best in Class Benefits
Affordable medical, dental, and vision insurance: http://myitwhr.com/
HSA/FSA with a company match
Income protection benefits
Industry leading 401(k) plan
Paid time off
Parental leave
Matching gift and volunteer program
Get Involved and Give Back
MTS supports Employee Resource Groups (ERGs) that bring people together to share experiences and ideas, and we're committed to a diverse, inclusive workplace where everyone can contribute their talents. Through the ITW Hearts Giving Hope Program, employees also have the chance to give back and support families in our communities.
Compensation Information
$66,000 - $86,000 Annual Salary, commensurate with experience and qualifications.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
