Job Description
The Project Coordinator will play a key role in supporting our fume extraction business by helping support the intake and execution of all centralized fume extraction projects. Success will be found by providing exceptional customer experience and allowing for a seamless transition from purchase to installation.
What you will do and impact
Engage customers for large scale projects and manage their experience throughout the quoting, project scheduling, and project fulfillment process.
Coordinate project installation activities between sales engineer, sales team, distributor, end-user, and installation teams.
Own and improve the product order fulfillment process and manage/maintain the schedule of projects including coordinating system installations.
Proactively identify scheduling risks and engage with fulfillment team and customers to mitigate project risks.
Partner with sales engineer to ensure quotes are complete and project updates are tracked and communicated in a timely manner.
Support documentation of sales process, and customer and quote database history.
Act as data steward for Centralized data within quoting software.
Propose and implement improvements related to enhancing the selling process and maximizing project throughput.
Manage and grow third party installation vendor relationships.
Other duties as assigned.
What you need to be successful in this role
Bachelor’s Degree preferred.
Show the full description
2-4 years prior experience in project management along with sales and customer relationship management.
Experience with multiple simultaneously industrial project coordination, installation, and scheduling.
Ability to design, balance, and analyze fume collection systems
Knowledge of weld fume regulations and associations, ACGIH, OSHA and NIOSH are desired
Proficiency with ERP, CRM, project management, and Microsoft Office software platforms.
Team player with a positive attitude, self-motivation, and good decision-making.
Organized self-starter with the willingness to learn and grow.
Excellent oral and written communication skills.
Up to 10% travel possible.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
