ITW India
From ITW India's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
What You Will Do Perform implementation tasks assigned to ensure timely Go-Lives to customer satisfaction.
RxSafe is a dynamic and innovative technology company that specializes in developing cutting-edge software solutions with seamless hardware integration.
The Implementation Specialist is a remote position that requires travel to pharmacies, healthcare organizations, and the corporate home office. It involves product implementation, integration, and customer training. Projects range in scope and require standardization across multiple product lines and locations in support of rapidly changing business needs and departmental goals.
Perform implementation tasks assigned to ensure timely Go-Lives to customer satisfaction.
Train customers in hardware and software usage to vital usage levels.
Assist the Implementation Manager in fully defining the processes/procedures/controls relevant to team activities.
Provide positive customer interaction, developing relationships at all levels, from Key Stakeholders to Pharmacy Technicians.
Demonstrated expertise in clinical and technical processes.
Excellent and thorough competency in product implementation methods.
Able to gather customer requirements, practices, and design concepts and provide best practices and procedure consulting.
Identify and escalate business improvement opportunities within the organization as appropriate.
Establish collaborative working relationships with cross-functional team members.
Other tasks as assigned.
CPhT required
BA/BS preferred
3+ years in pharmacy (retail independent pharmacy experience preferred)
Ability to travel and remain on-site with customers 75% of the time as part of regular work duties
Self-motivated and able to work independently
Proven ability to meet tight project deadlines
Training skills, knowledge and abilities
Proven strong writing skills that convey a clear and concise message
Proven ability to conduct interface testing
Strong understanding of technical concepts, networking principles, and databases
Excellent verbal communication skills, including good listening skills, the ability to gain consensus, and demonstrate patience
Demonstrated ability to solve problems and offer strategic solutions
Confident, rounded thinker
Is self-aware, resilient, assertive, and openly supports change
Engages the interest and participation of others and has a collaborative approach to working together
Actively committed to team development
High levels of motivation, optimism, and action-orientated
Ability to lead by example, gain respect from the team, and communicate with clarity while demonstrating excellence in approach to work and people activities
Excellent organizational skills and the ability to manage many activities with tight deadlines
Able to work cross-functionally and collaboratively with many stakeholders
Solid understanding of all people-related processes and procedures
Good understanding of customer deliverables and the impact of failure/cost of poor customer service
Physical Requirements/Working Conditions (if applicable)
This position requires frequent sitting, standing, walking, talking, hearing, using hands and fingers, and reaching with hands and arms. It also requires occasional stooping, kneeling, and crouching. The incumbent is required to lift and carry up to 25 pounds. This position requires good close, distance, and color vision.
$65,000 - $71,000/year
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
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Hi [Name], I just applied for the Implementation Specialist role at ITW India. My background in [your most relevant experience] lines up well with what the team is looking for. Would you be open to a quick chat, or could you point me to the right person on the team? Thank you!
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