Principle Accountabilities
Accountable for all tactical aspects of customer onboarding and systems/operational implementations
Serves as the floor level resource for operations, account management and IT
Works with WMS specialists and is the primary resource for basic UAT
Responsible for tactical level assignments defined within Business Requirements Documentation (BRD)
Helps facilitate the transition of newly launched customers to the operational and account management teams
Must be willing to travel to any campus for extended periods of time to support new customer onboarding
Other duties as assigned
Position Requirements
2+ years of warehouse experience is a must with experience utilizing multiple WMS applications preferred
Ability to provide creative solutions to business problems and apply critical thinking skills to analyze and resolve complex problems
Ability to balance and prioritize multiple assignments at the same time and meet established deadlines
Ability to develop a business relationship with internal and external customers
Must be able to work independently and make independent judgments. It is important that the candidate can think strategically and possess analytical skills that will allow him / her to generate, review and analyze various reports and processes.
Working knowledge and experience of the Supply Chain process and understanding of the receiving and picking process
Must be available to work flexible hours as needed, including weekends
Excellent communication skills (verbal and written)
Proficient with MS Office products (Word, Excel and PowerPoint)
physical demands
Constantly moves about the facility floor; stands and walks on concrete surfaces for 8 to 10 hours per shift.
Frequently lifts and repositions packages or containers weighing up to 50 lbs. Regularly pushes or pulls rolling carts or manual pallet jacks loaded with inventory.
Continually reaches, stretches, bends, stoops, kneels, and crouches to access low-level or high-level inventory racking.
Grasps, manipulates, and handles shipping materials, scanning hardware, and individual products of varying shapes and sizes.
Performs work in a dynamic warehouse environment subject to seasonal temperature variations, dust, and continuous noise from machinery. Personal Protective Equipment (PPE) such as steel-toed boots and high-visibility vests are strictly required.
FLSA Status: Non-Exempt
ROP: $23 - 27 an hour
