Partner with stakeholders across marketing, product, and sales to scope requests — ensuring briefs are clear, complete, and actionable before work begins
Assign projects to designers based on workload, skill set, and project requirements
Run regular check-ins to surface blockers, track progress, and flag capacity issues before they become problems
Build and maintain intake workflows, templates, and request forms that scale as the team grows
Own the design team’s Asana workspace — keeping tasks, timelines, and project statuses consistently up to date
Identify patterns in request volume and work with design leadership to plan ahead for high-demand periods
Serve as the primary point of contact for stakeholders checking on the status of their requests
WHAT WE’RE LOOKING FOR
3+ years in a traffic management, project coordination, or creative operations role
Deep familiarity with Asana — you know how to build workflows, not just use them
Solid understanding of design processes and how creative work moves from brief to delivery
Exceptional organizational skills with a track record of managing high request volumes
Strong written communication — you can translate vague requests into tight, actionable briefs
Comfortable with ambiguity and able to make judgment calls without perfect information
A calm, collaborative presence that stakeholders trust and designers respect
Experience working remotely with distributed teams is a strong plus
NICE TO HAVE
Background in B2B or enterprise tech marketing
Experience using or evaluating enterprise browsers, SaaS security tools, or IT productivity platforms
Familiarity with design tools like Figma — you don’t need to design, but knowing the environment helps
Benefits and Perks
Medical, dental, vision
Company paid Life and AD&D Insurance
Company paid STD and LTD Insurance
401(k) with company contributions
Paid Time Off & 9 Company Holidays
In-office wellness instructor and daily lunches (for office-based roles)
Physical Environment
This position requires the ability to perform sedentary work, which involves exerting up to 10 pounds of force occasionally, and/or a negligible amount of force to lift, carry, push, pull, or otherwise move objects as needed. The employee will primarily operate standard office equipment and keyboards, and may require close visual acuity for tasks like analyzing data and reading extensive text.
Equal Opportunity Statement
Island is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to their background or protected characteristics.
E-Verify
Island Technology participates in E-Verify.For additional information please review the E-Verify Participation & Right to Work Poster from the Department of Homeland Security
General Disclosure
The job description is subject to change with or without prior notice, and a reasonable accommodation may be requested to perform the essential functions of the job.
Data Privacy
You can find information on how we process and protect your personal data in our Candidate and Employee Privacy Notice. For any privacy-related questions, contact us at privacy@island.io.
