Ensure System Reliability (SRE Principles): You will monitor the health and performance of our systems, ensuring efficient resource usage. When issues arise, you'll be on the front line, performing root cause analysis, deploying fixes, and providing Level 2 technical support. You'll also contribute to a blameless post-mortem culture to learn from incidents.
Drive Continuous Improvement: You will be empowered to propose and implement structural improvements to our platform, from configuration management to system architecture. We want you to help us get better every day.
Collaborate Across Teams: You will work closely with our talented Data Scientists, Software Engineers, and Product Owners to build scalable, reliable, and secure solutions that meet their needs.
Shared On-Call Responsibility: You will participate in a shared, rota-based, out-of-hours emergency on-call schedule. We strive to build resilient systems to keep this quiet, and we ensure our on-call engineers are well-supported.
The Role
As a key member of our team, you will be at the heart of our data platform, ensuring its reliability, scalability, and efficiency. We are constantly evolving our workflows and are committed to investing in cutting-edge technology. If you are passionate about designing, building, and deploying resilient, distributed systems and want to make a tangible impact, you will thrive here. You won't just be maintaining systems; you'll have the autonomy to propose and implement new ideas and technologies that will shape the future of our data infrastructure.
About you
The successful candidate will bring
Cloud Platform Experience: Professional experience with a major cloud provider (GCP, AWS, or Azure). We primarily use GCP and AWS, so experience there is a significant plus.
Infrastructure as Code (IaC): Knowledge of IaC principles and tools such as Terraform, Pulumi, or Ansible.
CI/CD: Knowledge of continuous integration and continuous delivery workflows.
Databases: Working knowledge of SQL and experience with relational databases or data warehouses.
Scripting and Automation: Proficiency in a scripting language (e.g., Python, Bash) and comfort with the Unix/Linux command line (we expect you to know your way around `grep`, `awk`, `sed`, etc.).
ETL/Data Pipelines: Familiarity with data workflows and tools like Argo Workflows.
Desirable Skills (Nice to Have)
Containerization and Orchestration: Experience with Docker and Kubernetes is highly desirable.
Version Control: Proficiency with Git and collaborative workflows (e.g., pull requests, code reviews).
Experience of Windows IIS
NoSQL Databases: Familiarity with NoSQL databases like MongoDB or DynamoDB.
Agile and Project Tracking: Experience with tools like Jira or Azure DevOps.
Networking Concepts: A good understanding of networking principles (TCP/IP, DNS, HTTP).
Security Best Practices: A good awareness of and interest in security and privacy in the cloud.
Benefits
We offer a comprehensive benefits package designed to support you as an individual. Our standard benefits include 25 days annual leave, pension contribution, income protection and life assurance. In addition, there are a range of health & wellbeing, financial benefits and professional development opportunities.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application. We have a hybrid approach to work and ask people to be in the office or with clients for 3 days per week.
We are committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients. We are proud to be a member of the Disability Confident scheme, certified as Level 2 Disability Confident Employer. We are dedicated to providing an inclusive and accessible recruitment process.
Your application will be reviewed by someone from our Talent Team who will be in touch either way to let you know the outcome.
