Success Profile
This role is anchored in our company’s core competencies, which reflect the mindsets and behaviors that define success at InvoiceCloud. In this role, you’ll demonstrate an advanced level of proficiency in each competency. Below is how each one translates into meaningful impact and outcomes for this position.
Drives Efficiency
Design and implement scalable contract management processes, frameworks, and tools that improve speed, consistency, and governance
Develop and maintain contract playbooks, templates, clause libraries, and policy documentation in partnership with our attorneys
Optimize contract workflows in Ironclad, partnering with Legal Operations to improve intake, approvals, visibility, tracking, and reporting
Identify bottlenecks across contract review and approval workflows and implement solutions that reduce cycle times
Guide the team in using AI tools to streamline contract review, identify risks, and support decision-making, with appropriate human oversight and validation of outputs
Evaluate new AI-enabled legal technology and automation opportunities to strengthen contract lifecycle management
Takes Ownership
Manage the intake, preparation, and administration of complex, high-value, or strategic agreements, including customer SaaS agreements, public-sector contracts, vendor and partner agreements, data processing agreements, and nondisclosure agreements (NDAs)
Support attorneys in contract review and negotiations by preparing first-pass reviews and redlines against our playbooks, flagging deviations and risks, and tracking open issues to resolution
Serve as a trusted resource for cross-functional partners on contract processes, timelines, and governance, and coordinate input from Finance, Security, Compliance, and other teams on contract issues
Oversee post-signature contract management, including obligations, renewals, amendments, and accurate, audit-ready records
Maintain high standards of confidentiality, integrity, and professionalism when handling sensitive legal and commercial information
Results-Driven
Keep agreements moving through review, approval, and execution within agreed timelines, helping balance deal velocity with sound risk management
Partner with legal leadership to document contract standards, approved fallback positions, and escalation thresholds
Identify emerging contract risks and trends, bring them to our attorneys with recommended mitigation, and keep contracting aligned with internal policies, regulatory requirements, and audit standards
Track and report on key contract metrics, such as cycle time, volume, and deviations from standard terms, and use those insights to drive continuous improvement
Lead cross-functional initiatives with Legal, Sales, Procurement, Finance, Security, Compliance, and Customer Success to improve contract governance and operational workflows
Mentor contract specialists and managers on contract review and best practices
Requirements
8+ years of experience in contract management, legal operations, procurement, or a related field, ideally in SaaS, fintech, payments, or another regulated industry
Bachelor’s degree in legal studies, business, or a related field
Extensive experience reviewing, redlining, and managing complex commercial agreements, including SaaS, vendor, partnership, data processing, and nondisclosure agreements, and supporting attorneys through negotiations
Working knowledge of data privacy, information security, and payments-related contract terms (e.g., GDPR, U.S. state privacy laws, PCI DSS, and SOC 2 requirements)
Experience with CLM platforms and workflow automation.
Hands-on experience using AI contract review tools and validating their outputs
Track record of building playbooks, templates, and scalable contract processes
Strong analytical, problem-solving, and risk assessment skills
Excellent communication and stakeholder management skills at all levels
High attention to detail and the ability to manage competing priorities
Preferred Qualifications
Hands-on experience with Ironclad (strongly preferred), including building or managing workflows, templates, clause libraries, and reports
JD, paralegal certification, or advanced contract management certification (e.g., NCMA CCCM or CPCM, or World Commerce & Contracting certification)
Experience supporting contracts with public-sector entities, utilities, or insurance carriers, including reviewing RFP and government procurement terms
Experience mentoring or leading contract professionals
Benefits
Medical, dental, vision, life & disability insurance
401(k) plan with company match
Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
Mental health resources
Paid parental leave & backup care
Tuition reimbursement
Employee Resource Groups (ERGs)
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
Base Compensation Range
$155,000—$170,000 USD
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.
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