Payment run – Create payment batches, review, and work with onshore team to resolve exception items.
Capable enough to handle the other sub-processes like alternative invoicing, Reclassification and Ad-hoc requests that are received in the Generic Mailbox
Meeting process SLAs on consistent basis
Adhering to SOX and Internal Controls of the Process and Organization
Ownership of manual trackers (Issue & Error log, Query log, exception tracker etc.)
Record Errors; prepare root cause analysis, corrective action and preventive measure for the process errors.
Answers vendor and employee inquiries over phone and email.
Support senior team member to monitor SLA and adhering to daily deliverables
Participates in A/P projects under direction of supervisor (Continuous Improvement- Projects)
Prepare standard operating procedures, process flows charts and ensure the changes are updated timely.
Ensures all AP teams members are trained on new procedures
Should be capable enough to take care of all process queries (Onsite/ Onshore) and should be helping the team members
Capable enough in planning and executing the work assignments during other team member leaves
Contribute to the ad hoc reports, daily metrics through dashboard, metric for customer calls etc.
Contribute towards process Improvement
The Experience You Bring
4+ years of experience in accounting/accounts payable experience.
Knowledge and understanding of Generally Accepted Accounting Principles (GAAP); understanding of internal control elements.
Demonstrates strong problem-solving and analytical abilities, excellent interpersonal and communication skills, effective team leadership and employee development capabilities, exceptional organizational and customer service skills, and the ability to manage multiple priorities while delivering high-quality results under strict deadlines.
Experience with accounting and financial systems, preferably Oracle;
Experience in procure to pay process improvement and application systems implementation; knowledge of Microsoft Office suite
Skills / Other Personal Attributes Required
Strong analytical and critical thinking skills
Structured, disciplined approach to work with attention to detail
Ability to work under pressure to meet tight deadlines and flexible to deliver amid uncertainty (e.g., imperfect data, loosely defined concepts, changing priorities)