The Specialist, Shared Services – Americas is a key member of our People & Culture shared services team. Based in Argentina, this role serves as a process owner, administrator and subject matter expert for hire-to-retire operational processes. You will provide accurate, compliant and timely support to associates across Argentina, Chile and Colombia, owning a small set of specialties while rotating onto additional areas to build broad HR operations experience and support career growth.
What you will do
Execute end-to-end transactional HR activities across the hire-to-retire lifecycle, ensuring compliance with local law and internal policies.
Create and manage position requisitions and contract issuance (employment contracts, annexes, or offer letters).
Collect and validate new-hire documentation and required employee data.
Manage onboarding activities, including new-hire orientation, required forms, systems access coordination, and onboarding checklists.
Manage offboarding activities, including exit processing and documentation, knowledge-transfer coordination and exit reporting.
Maintain HRIS and People Management Systems with accurate employee records, ensuring data quality, confidentiality and audit readiness.
Coordinate leaves of absence, medical licenses and other statutory processes with internal teams, health institutions and/or external service providers as required.
Notify and coordinate with government institutions, external consultants or vendors when required by local regulation or company process.
Communicate leave, vacation and permit information to payroll and other relevant stakeholders to ensure accurate pay and compliance.
Respond to associate inquiries promptly, accurately and empathetically via the designated service channels; escalate complex issues appropriately.
Support labor audits, inspections and related processes; prepare documentation and coordinate with legal or external advisors as needed.
Manage benefits, such as Gym, Discounts Card, Medical Insurance. Act as a focal point for employees regarding doubts and headcount moves.
Support with internal communication and Internship Program.
Uploading HR invoices into an internal system.
Identify opportunities to standardize and improve processes, systems, knowledge articles and service delivery; support or lead process-improvement initiatives.
Partner closely with Centers of Expertise, People & Culture Business Partners and other cross-functional teams to ensure consistent and end-to-end case resolution.
Contribute to cross-functional projects and continuous improvement initiatives.
Perform other duties as assigned, with or without accommodation.
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Who you are
Bachelor’s degree in Human Resources, Business Administration, or related field).
3+ years of experience in HR administration, HR shared services, payroll or related operational HR role supporting Argentina and/or other Latin American countries.
Business-level English required for cross-regional collaboration. Portuguese proficiency is a plus.
Strong knowledge of local labor regulations and statutory requirements for Argentina and working knowledge of Chile and Colombia labor practices preferred.
Proficiency using HRIS platforms and Microsoft Office (Excel, Word, Outlook). Experience with ticketing/service management systems is a plus.
Preferred qualifications
Experience working in a shared services or centralized HR operations model.
Experience liaising with payroll providers, benefits vendors, government institutions and external consultants.
HR certification (local or international) such as SHRM, HRCI or equivalent.
Skills and competencies
High attention to detail and commitment to data accuracy and confidentiality.
What they ask for vs. your profile
Must have
HR administration
Auditing
Microsoft Office
Payroll
Process improvement
Stakeholder management
Adaptability
Attention to detail
Excel
Strong customer-service orientation with empathy and professional communication skills.
Proven ability to prioritize, manage time and meet SLAs in a fast-paced environment.
Problem-solving mindset with the ability to identify root causes and propose practical improvements.
Collaborative team player with strong stakeholder management skills across geographies and functions.
Adaptability and eagerness to learn new processes and tools.
Systems, tools and metrics
Regular use of HRIS, HR case/ticketing systems and Microsoft Office suite.
Performance measured against Service Level Agreements (SLAs) and KPIs such as ticket response and resolution time, onboarding completeness and accuracy, HRIS data quality, and associate satisfaction.
WHO IS VONTIER
Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.
Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.
With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.
