Invenco
From Invenco's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Join a dynamic team in a diverse role that includes working with customers, field technicians, and internal stakeholders.
Working Hours: 08:00-17:00, with one Friday per month (paid as overtime)
Customer Service
Providing telephone support to customers
Preparing and sending price quotations
Supplying replacement equipment to customers
Managing field technicians' tasks and ensuring operational continuity
Technician Support & Operations
Opening service calls for technicians
Coordinating, scheduling, and dispatching tasks according to priorities
Monitoring response and resolution times in accordance with Service Level Agreements (SLAs)
Collecting and managing approvals and work documentation
Handling returned equipment (RMA) and providing replacement equipment
Managing technician and laboratory equipment inventory
Tracking inventory in technicians' vehicles
Coordinating shipments and supporting ongoing operations
Creating purchase orders and tracking deliveries
Customer Orders
Entering and managing customer orders in the system
Monitoring deliveries and ensuring commitment timelines are met
Updating customers regarding order status
Good proficiency in Microsoft Office applications
Strong self-learning ability
High customer service orientation
Strong organizational and task prioritization skills
Ability to work under pressure and manage multiple tasks simultaneously
Attention to detail, accuracy, and a structured approach
Team player with the ability to work effectively across multiple interfaces
Significant Advantage
Previous experience in an operations, customer service, or call center role
Experience working with business systems and operational platforms
#LI-ND3
WHO IS INVENCO by GVR
Invenco by GVR is a dynamic and innovative force in the technology-driven retail solutions. Born from integrating groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. Our team members are located in over 20 countries and we are proud of the global diversity of our teams.
Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians. From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.
With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future. Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead. Learn more at www.vontier.com
At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people working together to navigate challenges and seize new opportunities. At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.
Together, let’s power the way the world moves!
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