Roles and Responsibilities
Conduct as the trainer for Intuitive Surgical System training programs to surgical teams and care teams at designated training centers and remote centers
Develop competency in the following
da Vinci® System Technology
da Vinci® System applications and advanced technology
OR Efficiency
Training Pathway process
Training/coaching techniques/methodologies
Support one or more marketing verticals by specialty to conduct advanced training for surgical teams; design agendas as needed and obtain regulatory approval, and supporting the needs of the surgeon educators and course participants
Conduct surveys to gather data and measure program effectiveness
Act as subject matter expert for internal projects, as needed
New product development
Training material/ protocol development
Training research initiatives
Facilitate and support internal/external training events, marketing events, society events, VIP sessions, and exhibit halls
Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs
Support da Vinci® Surgical System troubleshooting and maintenance at the training center
Manage training center logistics, inventory and training calendars
Maintain all capital equipment, including but not limited to the cleaning and sterilization of instruments and accessories
Support positive relationships between external training center personnel and ISI management
Contribute to the organization’s goal achievements
Required Skills and Experience
At least 3 years of experience. Professional Training experience
Proven experience training on complex topics and/or technology
Clinical and/or operating room experience preferred
Medical-device experience preferred
Knowledge of adult learning principles preferred
Excellent oral and written communication skills - Mandarin plus English
Solid organizational skills and ability to operate independently
High capacity and excellent problem solving skills
Professional work ethic
Strong interpersonal skills
High capacity to learn in a fast paced environment
Commitment self-development
Ability to work in a team environment
Ability to be flexible with hours of operation
Ability to travel up to 30%
Required Education and Training
Bachelor’s degree required preferably in Clinical or Health Sciences, Healthcare Management, Business Administration, Communications or Education
Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.
