Intone

ServiceNow / Javascript Developer

Rockville, United States · On-site
Salary not published
Posted 2 months ago

From Intone's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

We are seeking a ServiceNow and JavaScript Developer for a contract position lasting 6+ months, based in Rockville, Maryland.

What they ask for vs. your profile

Must have

ServiceNow
JavaScript
Troubleshooting
Agile
REST APIs
SaaS
Stakeholder management
CAD
Communication
Confluence
Customer service
Data visualization

Your match

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Intone

ServiceNow / Javascript Developer

Rockville, United States · On-site
Salary not published
Posted 2 months ago

From Intone's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

We are seeking a ServiceNow and JavaScript Developer for a contract position lasting 6+ months, based in Rockville, Maryland. In this role, you will serve as a technical leader responsible for developing, administering, and ensuring quality across an enterprise ServiceNow platform. You will translate complex regulatory and operational requirements into scalable technical solutions while maintaining platform integrity through rigorous testing and continuous improvement.

Responsibilities

Partner with Product Management and business stakeholders to refine requirements and ensure clarity before development

Transform complex business requirements into robust technical specifications for software components and applications

Provide guidance considering maintainability, scalability, and compatibility with future upgrades

Build and deploy AI features for both existing processes and potentially new tools

Configure and customize ServiceNow using best practices—balancing functionality with minimal complexity

Create and modify tables, fields, business rules, UI policies, workflows, and other platform elements

Design authentication mechanisms, roles, and permissions integrated with Identity and Access Management platforms via automated LDAP sync

Build integrations between ServiceNow and enterprise systems for seamless data flow and automation using existing integration hubs or customized REST APIs

Design and maintain reports, workspaces, dashboards, service portals, and data visualizations

Show the full description

Provide end users with actionable insights into platform performance and usage

Conduct comprehensive testing including peer reviews and regression testing

Develop and troubleshoot Automated Test Frameworks (ATF) to maintain platform reliability

Participate in testing platform upgrades and patches to ensure business continuity

Execute timely updates including password rotations, server upgrades, and adaptive maintenance

Manage change activities, including risk evaluation and approvals

Orchestrate migrations between instances using update sets or application repository functionality

Create and maintain documentation for system processes, configurations, and troubleshooting procedures

Provide training to end-users and stakeholders

Investigate and resolve platform incidents through systematic troubleshooting and root cause analysis

Proactively identify and implement process improvements and optimizations

Adapt effectively to changing priorities in an evolving environment

Qualifications

Required

Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience

8+ years of IT/software experience

4+ years of IT/software development work experience, including at least 3 years focused on ServiceNow platform development

Proven experience with IRM/GRC ServiceNow applications

Demonstrated success designing, developing, and deploying at least 2 large-scale projects end-to-end

Practical experience following iterative and agile SDLC practices

Hands-on experience implementing ServiceNow integrations with other applications/platforms

JavaScript proficiency and understanding of REST API concepts and integration patterns

Willingness to learn other SaaS products and expand technical expertise

Familiarity with AI concepts and tools

Strong communication, collaboration, and problem-solving skills with a customer service orientation

Preferred

ServiceNow CSA (Certified System Administrator) or ServiceNow CAD (Certified Application Developer) certifications

Hands-on API development experience

Experience evaluating or implementing AI-powered features in enterprise applications

Experience supporting other SaaS products such as NAVEX, Regology, Icertis, or iManage

Experience with Agile collaboration tools (JIRA, Confluence, Miro)

We are seeking a ServiceNow and JavaScript Developer for a contract position lasting 6+ months, based in Rockville, Maryland.

What they ask for vs. your profile

Must have

ServiceNow
JavaScript
Troubleshooting
Agile
REST APIs
SaaS
Stakeholder management
CAD
Communication
Confluence
Customer service
Data visualization

What they ask for vs. your profile

Must have

ServiceNow
JavaScript
Troubleshooting
Agile
REST APIs
SaaS
Stakeholder management
CAD
Communication
Confluence
Customer service
Data visualization

Your match

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