Assist with maintaining network co-locations and LAN/WAN infrastructure for small, regional, large office, and campus environments
Support large complex data network infrastructure using network monitoring and management tools
Provide LAN routing, switching, wireless, and security configuration and deployment assistance
Execute configuration standardization, upgrades, and vulnerability remediation in a timely manner
Plan and execute OS upgrades on various network platforms while maintaining current standards
Participate in and respond to network and security incidents
Perform system and network analysis using tools such as packet capture, application performance management, syslog, Netbrain, Aternity, Observe, and Arkime
Provide technical support leadership on problem calls and major incident bridges
Maintain documentation and contribute to enterprise learning platforms based on user reports and experience
Provide peer reviews of implementations, configurations, and documentation for team members
Create technical deliverables including physical and logical network diagrams, network assessments, capacity planning, detailed design documents, runbooks, configurations, and change orders
Interface with multiple teams across business areas, network architecture, cloud governance, and network tools management on feature developments and enterprise initiatives
Qualifications
Required
Bachelor's degree in a related field
At least 3 years of network security and network infrastructure support experience
At least 2 years of experience with packet capture tools such as Wireshark and TCPdump
At least 2 years of experience configuring, supporting, and troubleshooting firewalls, site-to-site IPSec VPN connections, and Network Address Translation (NAT)
At least 2 years of experience with AWS Cloud and/or DevOps technology
Advanced knowledge of Python programming focused on network automation
Thorough understanding of data structures including SQL, JSON, YAML, and XML
Experience using APIs for network automation
Proficiency in GitHub, GitLab, and using Co-Pilot
Experience with Ansible configuration management, collections, and writing playbooks
Familiarity with Agile software development tools including Atlassian Confluence and Jira
Preferred
3+ years of experience with network automation and Python programming
4+ years of experience in network communications, troubleshooting networks, security, and cloud-based solutions
Proficiency in troubleshooting router and switch hardware
