We are seeking a Network Production Services Engineer for a 6+ month contract position based in Jersey City, New Jersey. This role supports enterprise network infrastructure and services in a production environment.
Responsibilities
Support and troubleshoot F5 load-balancing solutions including LTM, GTM, and APM in production environments
Administer and troubleshoot BlueCat DNS, DHCP, IPAM, and Cloud Resolver services
Support and troubleshoot VMware Avi Advanced Load Balancer deployments
Perform advanced network troubleshooting for complex network, application connectivity, DNS, and load-balancing issues
Handle critical production incidents, conduct root cause analysis, and manage service restoration and escalation
Monitor network performance and health using industry-standard tools and platforms
Manage and maintain network configurations using configuration management tools and processes
Document operational procedures, technical updates, and incident management in JIRA and Confluence
Support private and public cloud networking environments
Qualifications
Required
7+ years of hands-on experience in Network Engineering, Network Operations, or Network Production Support
Direct production experience with F5 LTM, GTM, and APM
Hands-on experience with BlueCat DNS, DHCP, and IPAM
Experience supporting and troubleshooting VMware Avi load-balancing solutions
Strong networking fundamentals including DNS, DHCP, SSL/TLS, HTTP/HTTPS, SNMP, TCP/IP, Ethernet, and ARP
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Strong understanding of OSI Layers 5–7 and fundamental knowledge of Layers 1–4
Advanced network troubleshooting capabilities for complex issues across network, application, DNS, and load-balancing domains
Experience handling critical production incidents and root cause analysis
Proficiency with network monitoring and troubleshooting tools such as Wireshark, NetScout, Splunk, and SevOne
Experience with JIRA and Confluence for incident management and documentation
Preferred
Experience with BlueCat Cloud Resolver
Familiarity with Forward Networks and HPNA for network configuration management
Experience with HPNA monitoring tools
Understanding of private and public cloud networking environments
