Intone
From Intone's careers page
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Arnold & Porter, a law firm, is seeking a Global Manager – Network Services for a permanent, full-time role based in Washington, DC or New York City (hybrid). This position leads a team responsible for the design, implementation, monitoring, maintenance, and support of the organization's global 24x7 voice, LAN, WAN, cloud connectivity, internet services, and network security platforms.
Lead, mentor, and develop a team of Network Engineers supporting the global network environment.
Build and manage engineering teams, including staffing, workload distribution, performance management, training, and on-call schedules.
Oversee the design, implementation, maintenance, and support of voice, LAN, WAN, wireless, cloud networking, internet edge, and network security services.
Establish and maintain network policies, procedures, standards, documentation, and operational controls.
Ensure compliance with change management, maintenance, disaster recovery, business continuity, security, and documentation requirements.
Partner with Information Security, Compliance, Systems Infrastructure, Enterprise Applications, Service Desk, and Technical Architecture teams.
Lead network modernization initiatives, including SASE, SD-WAN, cloud networking, automation, and security enhancements.
Review and approve network designs, implementation plans, and infrastructure standards.
Manage network hardware lifecycle, capacity planning, availability, and performance optimization.
Coordinate with IT leadership, project managers, vendors, and stakeholders to ensure successful project delivery.
Develop operational metrics and reporting on network availability, performance, service delivery, and improvement initiatives.
Facilitate operational meetings, service reviews, and technical strategy discussions.
Required
Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered.
Minimum 5 years of experience leading network engineering and operations teams.
Proven experience building and directly managing teams, including people-management responsibilities.
Experience supporting global, 24x7 enterprise network environments.
Advanced knowledge of Cisco routing and switching technologies, including BGP, OSPF, EIGRP, VLANs, QoS, and TCP/IP.
Experience with SASE technologies, including SD-WAN, Zero Trust, and secure remote access.
Strong knowledge of network security technologies, including VPNs, firewalls, NAC, IDS/IPS, and secure remote-access solutions.
Experience with cloud networking, wireless networking, internet edge infrastructure, high-availability design, and network monitoring platforms.
Familiarity with Red Hat Ansible Automation Platform or comparable network automation tools.
Knowledge of disaster recovery, business continuity, capacity planning, and operational governance.
Strong project-management, communication, problem-solving, and stakeholder-management skills.
Experience in professional services, law firms, financial services, or other highly regulated environments.
Cisco CCNP Enterprise, CCIE, or Cisco SD-WAN certification.
CISSP, CISM, or comparable security certification.
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