Interface with customers to ensure customer satisfaction with testing and test reports levels.
Possess excellent communication skills with the ability to read, write and speak with clarity in the English language and interface effectively with customers.
Displays commitment to resolve problems and make independent decisions based upon the priority of the problem in routine work process in lab.
Exposure of new upcoming technologies domestic /commercial / industrial refrigerator systems
Tap market potential and stay abreast of all opportunities
Help business stay abreast of market trends and developments technically
Regular interaction with existing and new customers
Increasing market reach by focusing on untapped market with the help of sales and retain existing customers
Ensure quality of service is maintained throughout the certification and inspection process
Responsible for occupational safety and housekeeping
Ensure quotes and commitment dates are and in line with team targets
Assist in conducting audit time to time.
Stakeholder Management
Provide technical assistance to clients and manage and resolve customer issues to ensure services delivered result in a high level of customer satisfaction
Coordination with respective regulatory authorities.
Ongoing coordination with support functions
Qualification: Diploma or Degree in Electrical or Electronics
Experience
4 to 6 years of experience, preferably in testing, inspection, and certification services. Out of this, at least 4 years of core Refrigerator Testing experience is essential.
Familiarity with refrigerator manufacturers and customers is desired.
Self-motivated and able to work productively and independently.
Responsible for Refrigerator and WHO-PQS testing.
Expertise at
Refrigerator Performance testing Standards: (IS 17550 Part-1, Part-2 & Part-3, SASO 2892, UAE.S 5010-3, IS 7872: 2020, lS : 11328-, IS 16672. and WHO products /protocol testing is essential.
Standard’s Interpretation & Implementation
Hands on Experience in NABL, BIS, SASO Certification
Developing customized test setups
Behaviours & Aptitude
Team player
Strong verbal and written communication skills
Strong presentation skills and confidence to deliver message to wide audience.
Strong problem solving and organizational skills.
Open to travel Domestic and International whenever required.
Integrity
Positive outlook
Customer Focused
Must possess market Intelligence
Decisive
Foster Teamwork
Ability to work in ambiguous situations.
Ability to work with other Business Lines and groups within Intertek.