- Work within a skilled, collaborative engineering and architect teams
- Join a global hosting and infrastructure team that values shared ownership, operational excellence, continuous improvement, and knowledge sharing.
Key Responsibilities
Implement, administer, and improve Rubrik Enterprise Edition globally, including configuration, upgrades, capacity, health, security, and lifecycle management.
Define and enforce global data protection policies, SLA domains, retention standards, archival, replication, immutability, access controls, and encryption requirements.
Translate business, regulatory, contractual, and risk requirements into protection tiers, recovery point objectives, recovery time objectives, and operating procedures.
Onboard workloads to the protection service and maintain accurate coverage across supported on-premises, cloud, virtual, database, and application environments.
Operate and monitor backup, replication, archival, and recovery; resolve job failures, capacity constraints, policy exceptions, and performance issues.
Plan and execute restore tests, disaster recovery exercises, and readiness reviews, maintaining evidence that recovery objectives and controls are met.
Support cyber recovery and ransomware resilience, including anomaly investigation, clean recovery planning, privileged-access controls, and coordination with security and incident response teams.
Establish procedures, runbooks, standards, and governance for data protection services, and drive consistent adoption across regions and technology teams.
Respond to data protection incidents and service degradation, lead technical troubleshooting, and contribute to root cause analysis and corrective and preventative actions.
Automate operations, compliance checks, reporting, and workflows using Rubrik APIs and appropriate scripting or orchestration tools.
Report on protection coverage, recoverability, policy compliance, capacity, platform risk, and operational performance.
Work closely with infrastructure, cloud, database, application, security, risk, and business continuity teams; participate in a shared on-call rota for critical production services.
Experience / Qualifications Required
Strong experience engineering and operating enterprise-scale backup, recovery, and data protection services. - Essential
Strong hands-on production experience with Rubrik Enterprise Edition. - Essential
Current Rubrik Certified System Administrator (RCSA) certification is required. Rubrik Certified Engineer (RCE), Rubrik Certified Cloud Specialist (RCCS), or Rubrik Partner Black Belt is strongly preferred.
Equivalent current Rubrik credentials demonstrating advanced implementation, cloud-protection, or cyber-recovery expertise will also be considered.
Experience designing and implementing global data protection policies, standards, and operating models. - Essential
Strong understanding of retention, immutability, encryption, access control, RPO, RTO, and recovery validation. - Essential
Experience supporting disaster recovery, cyber recovery, or ransomware-resilience capabilities. - Essential
Proven troubleshooting skills and experience working within incident, change, and problem management processes. - Essential
Experience supporting production services in a 24x7 or on-call environment. - Essential
Experience protecting VMware, Nutanix, Windows, Linux, database, and cloud workloads. - Preferred
Experience using APIs, scripting, or automation tooling to operate data protection services at scale. - Preferred
Experience supporting audit, risk, compliance, and customer assurance activities. - Preferred
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.
