Key Responsibilities
Standards Implementation and Coordination
Support assigned portions of the approved standards implementation roadmap.
Maintain implementation checklists, action logs, review schedules, and supporting documentation.
Coordinate activities within a defined workstream, home base, or stakeholder group.
Track milestones, dependencies, risks, and open actions.
Escalate risks, decisions, and conflicting stakeholder feedback to the appropriate leader.
Documentation and Standards Development
Support the creation, revision, publication, and maintenance of core processes and core procedures.
Use approved templates, tools, and Standards Development Guidelines.
Verify that assigned documentation is complete, current, accessible, and formatted consistently.
Organize stakeholder feedback for review by the appropriate standards owner or leader.
Collaboration and Communication
Coordinate meetings, workshops, and review sessions, including agendas, materials, notes, and follow-up actions.
Support communications, training materials, and change-adoption activities.
Serve as a resource to teams seeking information about standards documentation and implementation processes.
Compliance, Quality, and Improvement
Perform basic documentation reviews, spot checks, and quality checks.
Identify outdated content, gaps, inconsistencies, or potential non-conformances.
Document findings and escalate issues that require additional analysis or leadership direction.
Technology and Reporting
Use approved documentation, collaboration, search, workflow, and reporting tools.
Support pilots involving automation or AI-enabled standards solutions.
Prepare routine status updates and reports on assigned activities.
Experience and Education
Associate’s or bachelor’s degree in business, operations, quality, communications, or a related field preferred; equivalent experience may be considered.
Experience in coordination, operations, documentation, process improvement, quality, or project support preferred.
Strong organizational skills, follow-through, and attention to detail.
Effective written and verbal communication skills.
Working knowledge of Microsoft Office, SharePoint, or similar documentation tools.
Ability to manage multiple tasks and work collaboratively with stakeholders
Compensation: The pay range for this position is $25.00/hr to $31.00/hr+ benefits. Our salary ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.
Interstates Describes Its Culture as: Family-Like
Caring co-workers treat each other like family
Be treated like an individual, not just a number
Flexible schedules allow you to focus on your personal life as well as work-life
Lunch gatherings and social activities promotes fun and camaraderie
Support charities and your community through events sponsored and hosted by Interstates
Benefits
Competitive Pay so you know you are valued
401(k) to help you plan for your future
Health, Dental, and Vision Insurance with different options to meet your needs
Vacation so you can focus on you
Performance Bonus
Established Career Paths to help plan your future
Career Coaches that are focused on your success
What You Should Know Before You Apply
Interstates may collect personal information as part of your job application, such as your contact details, work history, education, and any information you provide. This information is used only for recruitment, to evaluate your candidacy, and to meet legal requirements. For details about our privacy practices and your rights under the California Consumer Privacy Act (CCPA), please see our Privacy Policy. By applying, you acknowledge that you have reviewed this notice.
Interstates is an EEO provider and offers a drug-free workplace. Employment at Interstates is at-will and may be terminated at any time with or without notice or cause, except as otherwise provided by law.
