Internshala
From Internshala's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
As a young startup, we work closely as a small team and value ownership, clear communication, and practical execution.
KRAVVE is a fresh meat and seafood delivery platform. We deliver fish, chicken, mutton, and other fresh food products.
1. Speak with customers over calls and WhatsApp, answer product queries, and confirm orders.
2. Handle questions about fish varieties, meat cuts, quantities, availability, and delivery.
3. Enter and update orders, customer details, and special instructions in our system.
4. Coordinate with processing, packing, and delivery teams.
5. Track deliveries and keep customers informed.
6. Collect customer feedback, record it in the system, and follow up on complaints until resolved.
7. Reconcile daily orders, payments, rider cash collections, cancellations, and refunds.
8. Maintain daily reports of pending orders, payments, and customer issues.
have minimum 1 years of experience
₹ 2,80,000 - 5,60,000 /year
1 year(s)
2026-11-27 23:59:59
Operations, English Proficiency (Spoken), English Proficiency (Written) and Customer Support
1. Must be comfortable working in a non-vegetarian food business and handling customer queries related to fish, chicken, and mutton.
2. Good communication skills in Hindi and English; Marathi is a plus.
3. Basic computer skills, including WhatsApp, Excel/Google Sheets, and order management systems.
4. Organised, responsible, and able to manage busy delivery hours.
5. Customer support, food delivery, retail, or operations experience preferred.
Kravve is an early-stage premium seafood & meat brand based in Pune. We focus on delivering fresh, clean, high-quality fish, chicken, mutton, and eggs to select residential communities with a strong emphasis on hygiene, transparency, and customer trust. We currently operate through WhatsApp and are in the process of launching our mobile app and website. Our operations are hyperlocal, fast-paced, and hands-on, with customers who value quality over discounts. As a young startup, we work closely as a small team and value ownership, clear communication, and practical execution. This role offers the opportunity to be part of a growing brand at a very early stage and contribute directly to building strong day-to-day operations.
A free account lets you apply, save this job, see how well you match and check your resume against it.
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in